Job#: 3044647 Job Description: IT Support Technician/Tech Hub - Link Refresh Project
Client: Apex Systems
Location: O'Hare Airport
Duration: 3+ Month Contract
Rate: $25 per/hr
Schedule: 4 x 10 hr shifts (Sunday-Wednesday or Wednesday-Saturday)
Hours: 7:00am - 5:00pm
If you're interested please send a copy of your resume to Jeremy at ().
Role Overview
As a Tech Hub Technician, you will provide guidance and hands-on technical support to employees. You will diagnose product issues, explain situations with patience, and determine whether repairs or replacements are needed to provide solutions and get users operational again. You will resolve technical service issues with a high level of customer service, speed, and skill while managing time effectively.
Key Responsibilities
- Provide hands-on technical support and guidance to employees.
- Diagnose and resolve product issues efficiently.
- Offer solutions, including repairs or replacements, to restore user functionality.
- Perform automated imaging, installation, and removal of PC equipment.
- Manage inventory and movement of PC equipment.
- Adhere to a schedule of customer appointments.
- Maintain established processes that support adherence to TSA, Customer, and Local Airport regulations.
- Operate independently and safely with minimal supervision.
Required Qualifications
Experience:- 2 years of PC migration/deployment experience.
- Experience with Mobile iOS/Android is required.
Technical Skills:- Experience with automated imaging tools such as SCCM and Workspace One.
- Knowledge of Windows 10, data migration, Outlook configuration, and IP configuration.
General Skills:- Excellent verbal and written communication skills.
- Strong problem-solving and people skills.
- Ability to maintain composure and customer focus while troubleshooting.
- Success in team environments, demonstrating shared responsibility and accountability.
- Organizational and time management skills.
- Physical ability to move heavy equipment.
- Must be able to pass a background check required for a SIDA Badge.
- A valid Driver's License is required.
- Flexibility with schedule, with the ability to work all shifts and days as assigned based on business needs.
Preferred Qualifications
- Previous experience working at cellular providers is a plus.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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