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Job Details

Skills

Service Delivery
Customer Focus
Incident Management
Issue Resolution
Customer Service
Business Continuity Planning
JIRA
Effective Communication
Risk Management
Accountability
Sarbanes-Oxley
Enterprise Resource Planning
Reporting
IT Security
Partnership
Cyber Security
Security Awareness
Training
Asset Management
Disaster Recovery
Backup
Contingency Plan
Backup Administration
Testing
Regulatory Compliance
Auditing
IT Asset Management
Continuous Improvement
Waterfall
Agile
Project Scoping
Budget
Roadmaps
Lean Methodology
Process Improvement
Collaboration
Documentation
ITIL
Service Management
Operational Excellence
IT Infrastructure
Computer Networking
System Administration
FOCUS
Leadership
Workflow
Inventory
SAP BASIS

Service Delivery
Customer Focus
Incident Management
Issue Resolution
Customer Service
Business Continuity Planning
JIRA
Effective Communication
Risk Management
Accountability
Sarbanes-Oxley
Enterprise Resource Planning
Reporting
IT Security
Partnership
Cyber Security
Security Awareness
Training
Asset Management
Disaster Recovery
Backup
Contingency Plan
Backup Administration
Testing
Regulatory Compliance
Auditing
IT Asset Management
Continuous Improvement
Waterfall
Agile
Project Scoping
Budget
Roadmaps
Lean Methodology
Process Improvement
Collaboration
Documentation
ITIL
Service Management
Operational Excellence
IT Infrastructure
Computer Networking
System Administration
FOCUS
Leadership
Workflow
Inventory
SAP BASIS

Summary

Key Responsibilities:

Service Delivery & Customer Focus

Own incident management and issue resolution at the site with a strong emphasis on customer service, SLAs, and business continuity.
Collaborate with business users to track, prioritize, and resolve requests using Jira or equivalent ticketing tools.
Demonstrate clear, effective communication with stakeholders at all levels of the organization.

Security, Compliance & Risk Management

Accountable for IT compliance at the site, including SOX controls, infrastructure, and ERP-related controls.
Perform regular audits, reporting, access reviews, and remediation activities in alignment with corporate requirements.
Identify, escalate, and remediate IT security vulnerabilities in partnership with Corporate IT and Cybersecurity teams.
Drive ongoing security awareness and training initiatives for site personnel.

Infrastructure, Resiliency & Asset Management

Lead site disaster recovery, backup, and contingency planning to minimize unplanned downtime.
Monitor daily backups of critical systems; coordinate semi-annual testing and data verification.
Maintain software license compliance through structured audits and coordination with the Global IT team.
Create and maintain robust, secure IT asset management processes and documentation.

Project & Continuous Improvement Leadership

Own execution of site-level IT projects using structured waterfall and/or agile methodologies.
Define project scope, timelines, resources, budgets, and success metrics.
Prepare and present clear status updates and improvement roadmaps to executive leadership.
Drive lean process improvements in collaboration with cross-functional teams.
Develop and maintain standard work documentation for IT processes, controls, and operating procedures.
Follow ITIL-based service management best practices across support and administration activities.

Operational Excellence & Site Leadership

Lead IT infrastructure, networking, and systems operations with a strong focus on reliability, performance, and operational visibility.
Serve as the trusted IT advisor to site leadership, aligning solutions with global IT standards and business priorities.
Actively participate in daily operations meetings as the primary IT contact.
Apply a "Go to Gemba" mindset to understand how technology supports real operational workflows.

This position is not eligible for visa sponsorship

#CPE

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183425
Position Id: f90125b189ec7dee5a672dbe0826ee68
Posted 3 days ago

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