Job Title : Senior IT Project Manager / Business Analyst
Position Overview
Lead strategic and tactical IT initiatives involving complex project delivery, business analysis, and process improvement. This role combines senior-level project management with hands-on requirements analysis, process redesign, stakeholder engagement, and project governance.
The successful candidate will drive projects from initiation through closure, ensuring clear requirements, well-defined scope, effective communication, and disciplined execution while supporting business needs and organizational objectives.
What You'll Do
Project Management
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Lead end-to-end project delivery, including scope, schedule, budget, risk, quality, communication, and resource coordination.
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Develop and maintain project plans, RAID logs, communication plans, status reports, and executive updates.
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Manage cross-functional teams, including internal IT, vendors, SMEs, and agency partners.
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Facilitate work sessions to validate scope, requirements, and deliverables while maintaining alignment with sponsors and stakeholders.
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Identify project risks and issues and recommend and implement mitigation strategies.
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Support procurement processes, including RFPs, SOWs, and vendor oversight, as needed.
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Ensure compliance with agency policies, security requirements, records management standards, and project governance frameworks.
Business Analysis
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Lead requirements elicitation through interviews, workshops, journey mapping, process modeling, and data analysis.
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Document clear, testable business and functional requirements, nonfunctional requirements, user stories, and acceptance criteria.
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Define current-state and future-state processes, workflows, and data flows; quantify KPIs and business value.
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Translate requirements into solution designs in collaboration with architecture, security, data, and infrastructure teams.
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Evaluate build-versus-buy options and support the creation of diagrams, models, and integration patterns when required.
Change Management & Adoption
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Develop change management and communication plans.
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Coordinate UAT, cutover activities, readiness planning, and post-launch support.
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Support adoption using metrics, user feedback, and continuous improvement processes.
Documentation & Deliverables
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Develop and maintain project charters, requirements documents, user stories, process diagrams, data flows, project schedules, work breakdown structures, RAID logs, decision logs, status reports, dashboards, communication plans, and procurement-related documentation as applicable.
Required Qualifications
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Bachelor's degree.
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Minimum 7 years of project management experience with moderate to high complexity.
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Demonstrated experience in business analysis and process redesign.
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Minimum 5 years of experience managing IT, regulatory, compliance, or enterprise-level initiatives.
Preferred Qualifications
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PMP, PMI-ACP, or comparable certification.
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Experience simultaneously managing multiple work efforts.
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Strong schedule management and resource planning skills.
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Ability to identify, map, and re-engineer business processes.
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Integrated Master
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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