Objectives to Be Fulfilled by Candidate: This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on SC DHHS enrollment and eligibility systems, to include document management and workflows. Serves as a technical resource for agency projects, regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Uses expertise to evaluate proposed and implemented solutions as well as recommend improvements. • Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams. Design and support user interface testing application and regression testing software. Test software applications for reliability and stability. Implement testing programs to perform quality assurance on technical applications including negative testing and usability. Perform Smoke test, System Integration Test and End to End test on various systems/Applications. -Proactively identifies issues, and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels. • Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization. Define, implement, and evangelize best practices, processes, and policies which are established internally and by applying industry best practices. Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements. Maintain database with product defects, user reviews, survey information and functional improvements. Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency. - Advises on best practices regarding industry standards. Maintains issues in defect database and participates in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels. • Perform reviews, walkthroughs, or inspections and adhere to established governance standards. Provides oversight/approval of vendor unit/system integrated test plans and test results. Provide guidance on the preparation/review of test plans. Provide guidance on the preparation/review of test scripts/scenarios. Preparation/review of test reports. Checking progress against targets, report as necessary and take action to resolve exceptions. - Collaborates with internal stakeholders and technicians at all levels; document feedback and reports of testing outcomes to management. Work with architects, technicians, and management on project testing and complete assigned tasks in a timely fashion. | 
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