Job Title: Senior Epic Grand Central Analyst - Remote / Telecommute
Job Location: Dallas, TX
Job Type: Full Time / Perm / Direct Hire
Job Overview:
Lead implementation, enhancement, and support activities for Epic Grand Central (ADT) applications. Configure and maintain admission, discharge, transfer, registration, bed management, and patient movement workflows. Gather and analyze business, operational, and clinical requirements from healthcare stakeholders. Design and optimize inpatient operational workflows across hospitals and healthcare facilities. Configure hospital units, room and bed hierarchies, transfer rules, patient classes, service areas, and location structures. Support patient placement, bed assignment, census management, discharge planning, and transfer management processes. Collaborate with Cadence, Prelude, Ambulatory, Revenue Cycle, ClinDoc, Orders, and MyChart teams to support integrated workflows. Facilitate workflow design sessions and recommend Epic best practices for patient throughput and operational efficiency. Develop functional specifications, build documentation, workflow diagrams, test plans, and training materials. Lead unit testing, integrated testing, regression testing, and user acceptance testing activities. Support go-live planning, cutover execution, and hypercare support. Troubleshoot production issues and coordinate timely resolution. Support system upgrades, enhancements, and optimization initiatives. Assist healthcare organizations in improving patient flow and bed utilization strategies. Mentor junior consultants and provide guidance on configuration and operational best practices.
Required Skills & Qualifications:
- Bachelor s degree in Healthcare Informatics, Information Technology, Computer Science, Hospital Administration, or related field.
- 8+ years of healthcare IT experience with Epic implementation and support projects.
- Epic Grand Central Certification (Mandatory).
- Strong knowledge of ADT workflows including admissions, transfers, discharges, patient placement, and bed management.
- Experience supporting inpatient and hospital operations functions.
- Understanding of patient access, registration, scheduling, and revenue cycle integration points.
- Experience conducting workflow analysis, solution design, testing, and production support activities.
- Ability to lead client-facing discussions and operational workflow workshops.
- Strong problem-solving, analytical, and stakeholder management skills.
- Experience working with Canadian healthcare organizations is highly preferred.
Preferred Skills:
- Epic Prelude Certification.
- Epic Cadence Certification.
- Epic Hospital Billing (HB) Certification.
- Epic Resolute Professional Billing (PB) Certification.
- Epic Clinical Documentation (ClinDoc) Certification.
- Experience with transfer center operations and patient throughput initiatives.
- Knowledge of healthcare interoperability standards and integration concepts.
- Experience with Reporting Workbench, Clarity, and operational dashboards.
- Familiarity with Agile and Waterfall project delivery methodologies.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
