Title: WMS Business Analyst - Manhattan Active WM
Location: Fort Worth, TX or Dublin, OH
Work Mode: Remote – (onsite 1 day/week) - Inperson Interview
Job Type: Contract
Duration: Long Term
Key Responsibilities:
· Lead requirements gathering and analysis for WMS capabilities across Outbound, Inventory, Inbound, Returns, and Labor Management.
· Own Outbound business processes, including waving, picking, packing, shipping, replenishment, and fulfillment workflows.
· Translate business requirements into functional specifications, user stories, process flows, and solution design inputs.
· Partner with Operations, SMEs, and Manhattan consultants to validate requirements, identify gaps, and drive solution alignment.
· Support testing activities including TUT, FUT, E2E, and UAT by creating, reviewing, and executing test scenarios.
· Manage and triage defects in JIRA, perform root-cause analysis, validate fixes, and ensure issues are resolved in a timely manner.
· Facilitate workshops, requirements reviews, and design sessions with business, technical, and vendor teams.
· Create and maintain project documentation, including BRDs, process flows, functional specifications, test scripts, and training materials.
· Support cutover, go-live, and Hypercare activities, including business readiness, issue triage, and operational stabilization.
· Drive stakeholder communication and alignment, ensuring business teams, vendors, and project leadership have visibility into requirements, risks, dependencies, and testing progress.
Required Skills:
· 3+ years of Business Analyst experience on WMS implementations.
· Strong Outbound warehouse operations experience (required).
· Experience with Manhattan Active WM (preferred) or other Tier 1 WMS platforms.
· Deep understanding of warehouse and supply chain processes.
· Experience leading requirements, testing, and defect management activities.
· Working knowledge of Outbound, Inbound and Labor Management.
· Experience with JIRA, Confluence, SharePoint, Agile, and SDLC methodologies.
· Excellent facilitation, communication, and stakeholder management skills.
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