RESPONSIBILITIES:
Kforce has a client that is seeking an Operations Analyst in Foster City, CA.
Responsibilities:
* Analyze Fleet Operations performance across areas such as readiness, fleet response, ground operations, infrastructure, training, and market operations
* Conduct deep dives into operational performance to identify trends, root causes, bottlenecks, and opportunities for improvement
* Analyze operational efficiency across staffing, utilization, throughput, cycle time, capacity, and cost
* Develop analyses that connect operational drivers to topline outcomes
* Build business cases and quantify the expected impact of operational improvements
* Support the development and operationalization of Fleet Operations KPIs across P0-P3 levels
* Analyze the underlying drivers of topline operational metrics and help teams understand why performance is changing
* Partner with functional teams to improve metric definitions, data quality, targets, and reporting
* Maintain metric documentation and ensure consistency across dashboards and business reviews
* Identify gaps in existing measurement and recommend additional analyses where needed
* Support the Fleet Operations Weekly Business Review and other recurring operating reviews
* Prepare performance analyses, identify significant changes, and surface areas requiring leadership attention
* Partner with teams to investigate performance gaps before business reviews
* Track actions and follow-ups coming out of operating reviews and measure subsequent impact
* Help improve recurring reporting and review processes as the organization scales
* Perform cross-industry research to identify relevant operating models, benchmarks, and best practices
* Support special projects related to organizational performance, operating model improvements, automation, and cost efficiency
* Synthesize findings into clear recommendations and decision-support materials
REQUIREMENTS:
* Bachelor's degree in Business, Economics, Engineering, Operations, Analytics, or a related quantitative field
* 2+ years of experience in operations analytics, business operations, strategy & operations, consulting, finance, or a related role
* Experience working with data visualization or business intelligence tools
* Strong analytical and problem-solving skills, including the ability to structure ambiguous problems
* Proficiency in SQL, AI tooling, and spreadsheets
* Strong written and verbal communication skills
* Demonstrated ability to work cross-functionally across technical and operational teams
* Strong attention to detail and organizational skills
* Ability to work with large, imperfect, or fragmented datasets and determine what conclusions can reasonably be drawn
* Ability to synthesize complex analysis into concise, decision-oriented insights
Preferred Qualifications:
* Experience working in a high-growth, operationally complex environment
* Experience analyzing frontline or field operations
* Experience with workforce planning, capacity planning, process improvement, or operational efficiency
* Experience partnering with Data Science, Engineering, Product, or Finance teams
* Experience supporting executive or senior-leadership operating reviews
* Familiarity with Python or other analytical tools
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITWQG2193563
- Posted 2 hours ago
