We are looking for Senior Business Analyst - Remote / Telecommute for our client in Frankfort, KY
Job Title: Senior Business Analyst - Remote / Telecommute
Job Location: Frankfort, KY
Job Type: Contract
Pay Range: $35.00hr - $40.00hr
Primary Responsibilities:
- Lead or participate in requirements gathering and Joint Application Development (JAD) sessions with project managers, subject matter experts (SMEs), business users, developers, and vendors.
- Analyze, define, document, and validate business and functional requirements, use cases, business processes, and system enhancements.
- Provide ongoing production support by investigating application issues, interface errors, reporting discrepancies, and business process problems.
- Work with technical teams to analyze issues, identify root causes, validate proposed solutions, and coordinate resolution.
- Evaluate system enhancement requests and assess potential impacts on existing functionality, business processes, and interfaces.
- Support functional testing, regression testing, user acceptance testing (UAT), and defect verification.
- Coordinate with business users, technical teams, and vendors to support system maintenance, enhancements, releases, and implementation timelines.
- Facilitate requirements reviews, validation, approval, and sign-off with appropriate stakeholders.
- Develop and maintain functional specifications, process flows, test scenarios, and supporting documentation.
- Support production deployments, go-live activities, and post-implementation issue resolution.
- Manage competing priorities between production support activities and planned project deliverables.
Required Qualifications:
- Experience gathering, analyzing, documenting, and validating business and functional requirements for enterprise IT applications.
- Experience supporting production applications, troubleshooting functional issues, and coordinating resolutions with technical teams.
- Strong understanding of the Software Development Life Cycle (SDLC), including requirements, development, testing, and implementation.
- Experience evaluating system changes and their impact on existing applications and business processes.
- Experience supporting functional testing, UAT, and defect resolution.
- Ability to translate business needs into clear, actionable requirements for technical teams.
- Proficiency with Microsoft Word, Excel, and Visio or comparable documentation and diagramming tools.
- Strong analytical, problem-solving, organizational, and communication skills.
- Ability to work independently and collaboratively while managing multiple priorities and deadlines.
Preferred Qualifications:
- Working knowledge of the Workers Information System (TWIST).
- Experience supporting child welfare applications, including foster care and adoption systems.
- 5+ years of Business Analyst experience supporting large-scale enterprise systems.
- Experience supporting legacy applications, system integrations, and modernization initiatives.
- Working knowledge of SQL, databases, and data analysis for troubleshooting and reporting.
- Experience with requirements management, testing, and issue-tracking tools.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
