We are looking for Senior Salesforce Financial Services Cloud Business Analyst for our client in Holmdel, NJ
Job Title: Senior Salesforce Financial Services Cloud Business Analyst
Job Location: Holmdel, NJ
Job Type: Contract
Pay Range: $43.00hr - $48.00hr
Job Overview:
We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business discovery, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders.
Key Responsibilities:
- Lead stakeholder workshops, requirement discovery sessions, and business process discussions.
- Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows.
- Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items.
- Manage and refine product backlogs using Jira within Agile/Scrum delivery models.
- Facilitate backlog grooming, sprint planning, and requirements clarification sessions.
- Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations.
- Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies.
- Support SIT, UAT, deployment readiness, and business sign-off activities.
- Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams.
Required Experience:
- 10+ years of Business Analysis experience on enterprise transformation programs.
- 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC).
- Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience.
- Proven experience leading stakeholder workshops and driving requirements independently.
- Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs.
- Hands-on experience managing Agile backlogs and creating user stories in Jira.
- Experience working within Scrum delivery teams and supporting sprint ceremonies.
- Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models.
Required Skills:
- Requirements Elicitation & Analysis.
- Stakeholder Management & Workshop Facilitation.
- User Story & Acceptance Criteria Writing.
- Business Process Modeling.
- Backlog Management & Prioritization.
- Agile / Scrum Delivery.
- Jira & Confluence.
- Data Mapping & Analysis.
- UAT Planning & Business Validation.
- Executive Communication & Presentation Skills.
Preferred Certifications:
- Salesforce Business Analyst.
- Salesforce Administrator.
- Salesforce Financial Services Cloud Accreditation.
- CBAP / PMI-PBA.
- Agile / Scrum Certification.
Candidate Profile:
- A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
