Search Jobs | Dice.com

20 results (1 new)

Group by company

Technical Helpdesk

SAIC

Honolulu, Hawaii • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Technical Help Desk Associate

APN Consulting Inc

Remote • 4d ago

Easy Apply

Contract, Third Party

$21

Technical Helpdesk Analyst

Conduent

Remote or Texas • Today

Full-time

USD 47,740.00 - 62,000.00 per year

2nd Shift Technical Helpdesk & Network Remote Support Agent II

Computer Task Group, Inc

Remote • Today

Full-time

USD 22.01 per hour

Help Desk Technician

CALIBRE

Honolulu, Hawaii • Today

Full-time

USD 40,000.00 - 50,000.00 per year

Technical Customer Support Specialist

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Full benefits package available including medical, dental, vision, HSA, 401(k) with immediate eligibility, life and disability insurance, EAP, and more

L1 Tech Support, Helpdesk

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$19 - $19 hourly

L1 Tech Support - Helpdesk

Kforce Technology Staffing

Remote or Atlanta, Georgia • Today

Contract

$19 - $19 hourly

Technical Support Customer Service

Yoh - A Day & Zimmerman Company

Remote or Tempe, Arizona • Today

Easy Apply

Full-time

Competitive

D&T Help Desk Analyst

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

IT Support Specialist (Salesforce/CHATS Support) - Remote

Strategic Technology Institute Inc

Remote • Today

Full-time

Help desk Technician

Trilon Group

Remote • Today

Full-time

USD 23.00 - 30.00 per hour

Help Desk Specialist

Ardent Eagle Solutions

Remote or Washington, District of Columbia • Today

Full-time

USD 26.00 - 33.00 per hour

Tier I Customer Support Representatives - Part-time 2nd Shift (REMOTE)

Koniag, Inc.

Remote or Illinois • Today

Part-time

Lead Network Support Technician

GCI

Remote or Anchorage, Alaska • Today

Full-time

Application Support Engineer

Cresta

Remote • Today

Full-time

USD 90,000.00 per year

IT EUX II Engineer - Remote US Only

Blue Mantis

Remote • Today

Full-time

IT Helpdesk Specialist

Arthur Lawrence

Honolulu, Hawaii • 18d ago

Easy Apply

Contract

Depends on Experience

Principal z System ISV Infrastructure Software Engineer - Remote

UnitedHealth Group

Remote or Eden Prairie, Minnesota • Today

Full-time

USD 112,700.00 - 193,200.00 per year

Experienced Siebel Support Engineer

Conduent

Remote or Texas • Today

Full-time

USD 96,250.00 - 125,000.00 per year

SAIC

Job Details

Skills

Recruiting
Service Desk
Tier 1
Computer Hardware
Network
Telecommunications
Help Desk
Customer Support
Technical Support
Issue Tracking
Management
Microsoft Windows
Computer Networking
Microsoft Office
Database
Communication
Customer Service
Security Clearance
DoD
Network+
Security+
Customer Engagement
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2615912

Location: Honolulu, HI, US

Date Posted: 2026-08-20

Category: Information Technology

Subcategory: Computer Operator

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: Interim_Secret

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: ORA_HYBRID

Description

SAIC is hiring for a Technical Helpdesk to support the US Army's Army Enterprise Service Desk (AESD) team in Honolulu, HI to resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of customer computer hardware, software, network, system/application access, and telecommunications systems.

NOTE: This is a hybrid remote opportunity. This Helpdesk operates 24/7/365 - shift is based on coverage needed.

This position can support ~$53k+ (dependent upon education and experience)

JOB DESCRIPTION:

Apply basic enterprise diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
Diagnose, identify, isolate, and analyze problems utilizing historical database records
Respond to customer support requests in a fast, efficient and friendly manner
Resolve customer incidents and requests if able or assign to higher tiers
Route calls to product line specialists, application, or system support specialists
Escalate complex problems to higher level of expertise within organization
Document all customer interactions within a ticketing system
Alert management to recurring problems and patterns of problems
Provide customers with a reference number for their incident/request

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

High School Diploma or GED and 0-1+ years of related experience with relevant certification
Familiar with Windows environment
Basic understanding of networking concepts and protocols
Experience with Microsoft Office Suite
Knowledge on how to query and tailor reports from a database
Strong Oral and written communication skills
Customer Service orientated

REQUIRED CLEARANCE:

Must be able to obtain a full Secret Clearance; Interim Secret required prior to start, SAIC will help to obtain

REQUIRED CERTIFICATION:

Ability to obtain a DoD 8570 IAT Level I or higher certification, prior to start, such as A+CE, Network+ CE, Security+ CE, CASP+ CE, etc

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2615912
Posted 8 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Remote

•

Today

Job ID: 2613783 Location: Remote Work, VA, US Date Posted: 2026-06-17 Category: Information Technology Subcategory: Enterprise Architect Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Top_Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_REMOTE Description SAIC is seeking Senior Cloud Architect with AI Cloud. Make a difference for national security by joining a team of dedicated IT professionals who will sus

Full-time

USD 120,001.00 - 160,000.00 per year

Technical Support Specialist

Beale Air Force Base, California

•

Today

Job ID: 2613884 Location: Beale AFB, CA, US Date Posted: 2026-06-22 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_HYBRID Description SAIC is a trusted leader in delivering advanced command and control capabilities across the Department of the Air Force, bringing deep expertise in how cutting edg

Full-time

USD 80,001.00 - 120,000.00 per year

Deskside Support Engineer

Sacramento, California

•

Today

Job ID: 2615086 Location: Sacramento, CA, US Date Posted: 2026-07-29 Category: Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel: Yes - 25% of the time Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshoo

Full-time

USD 40,001.00 - 80,000.00 per year

Help Desk Technician

San Diego, California

•

Today

Job ID: 2613729 Location: San Diego, CA, US Date Posted: 2026-06-16 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Help Desk Technician to join our Technical Engineering and Design Department in support of our United States Air Force customer. This

Full-time

USD 80,001.00 - 120,000.00 per year

SAIC