IT Project Manager – Business Technology/End User Support Services
Downtown, Houston, TX (Onsite)
Long Term Contract
Key Responsibilities
Lead and manage technology initiatives within Business Technology Services, including Zero Touch Computer Modernization, iPad deployment, and other end-user technology programs.
Own project financial management, including budget development, expenditure tracking, financial forecasting, cost analysis, and variance reporting.
Manage capital funds planning, ensuring implementation capitalization costs are appropriately separated from recurring operational and managed services costs.
Develop and maintain project plans, schedules, milestones, resource plans, work breakdown structures (WBS), RAID logs, and governance documentation.
Coordinate with Finance, Procurement, Property Accounting, and technology leadership on funding approvals, purchase requests, financial allocations, and project accounting requirements.
Manage vendor relationships, including pricing reviews, Statements of Work (SOWs), purchase orders, deliverables, invoices, contract coordination, and performance tracking.
Develop financial forecasts and funding plans covering hardware, software licensing, application packaging, provisioning, logistics, ServiceNow integrations, support, training, and lifecycle services.
Lead planning and readiness activities for the Zero Touch Computer Modernization initiative, including discovery, scope definition, pilot planning, vendor cost estimates, resource planning, and implementation readiness.
Manage the iPad deployment program covering approximately 1,100 devices, including procurement coordination, device availability, technical readiness, field testing, deployment stages, and hypercare.
Coordinate cross-functional teams across End User Support, Infrastructure, ServiceNow, Intune/MDM, Security, Finance, Procurement, vendors, and business stakeholders.
Prepare executive-level dashboards, financial reports, presentations, and project updates for senior leadership, highlighting progress, funding utilization, risks, decisions, and forecast changes.
Should be able to lead conversations with the C-Suite presenting the program progress reports and summaries of accomplished work, timelines and benefits
Establish governance and tracking mechanisms to ensure project deliverables, financial commitments, approvals, and operational handover requirements are completed effectively.
Key Requirements & Qualifications
Project Management Experience: 7-10+ years of experience managing enterprise IT projects or technology programs, preferably involving end-user computing, infrastructure, device deployments, or IT operations.
Knowledge on using Oracle Primavera P6 Suite for Project Management is must
Financial Management: Strong experience in project financial management, budgeting, forecasting, CAPEX/OPEX tracking, cost allocation, invoice validation, and financial reporting.
Vendor & Procurement Management: Experience managing technology vendors, procurement activities, SOWs, purchase orders, pricing evaluations, and vendor deliverables.
Stakeholder & Leadership Management: Excellent communication and presentation skills, with experience working directly with senior leadership, Finance, Procurement, and cross-functional technology teams.
Preferred: PMP certification; experience with End User Business Technologies, financial planning, ServiceNow, Microsoft Intune, endpoint management, and large-scale technology deployment programs.
