ServiceNow Platform Administrator

Primary purpose: Keep the platform stable, secure, well-governed, and release-ready. Key responsibilities Administer users, groups, roles, and accessManage update sets, release calendar, and deployment controlsCoordinate clones, patches, upgrade readiness, and regression cyclesMonitor instance health, performance, and configuration hygieneMaintain system properties, notifications, scheduled jobs, and technical documentationCoordinate with infrastructure/security teams on platform controlsRequire