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System Administrator II

Infojini

Houston, Texas • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

System Administrator II

Goldbelt Inc

Remote • Today

Full-time

USD 87,000.00 - 89,000.00 per year

Systems Administrator II - UNIX

Wake County Public School System

Remote or Cary, North Carolina • Today

Full-time

Application Administrator II

University of Rochester

Remote • Today

Full-time

USD 64,200.00 - 96,200.00 per year

Device/Application Administrator II-Remote

Cyber Sphere LLC

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

IT Support Analyst II

KULR Technology Group, Inc.

Webster, Texas • Today

Full-time

USD 78,200.00 per year

Principal - Engineer - Automation (DeltaV System Administrator)

Eli Lilly and Company

Houston, Texas • Today

Full-time

USD 66,000.00 per year

Job Details

Skills

System
Administrator
CUCM
Cisco Unified
Cisco Unity
voicemail
NICE CXone

Summary

Job Title: System Administrator II

Location: Onsite, Houston TX - 5 days in office work schedule- location is Houston, TX 77002

Hire Type: Contract

Position Summary

The Telecom Specialist provides telecommunications, unified communications, and contact center support for corporate and customer service operations. This role is responsible for the administration and support of telephony systems, Cisco Call Manager (CUCM), Cisco Unity voicemail, NICE CXone, user support, troubleshooting, and technology-related service requests. The Telecom Specialist partners with employees, leadership, vendors, and service providers to ensure reliable communication services, operational excellence, and positive customer experience.

The ideal candidate is a service-oriented professional with strong technical, communication, and problem-solving skills who can effectively support business needs in a fast-paced environment. The successful candidate will also demonstrate a basic understanding of AI-powered tools and interfaces and a willingness to expand their knowledge of AI technologies to improve operational efficiency and service delivery.

Duties and Responsibilities

Provide day-to-day support for telecommunications systems, including adds, moves, changes, and voicemail administration.
Perform administration and support of Cisco Unified Communications Manager (Cisco Call Manager), including user provisioning, device configuration, calling permissions, and system maintenance.
Perform administration and support of Cisco Unity voicemail, including mailbox management, call handlers, voicemail troubleshooting, and user support.
Perform administration of the NICE CXone platform, including user account management, profile maintenance, troubleshooting, and support coordination.
Troubleshoot and resolve telecommunications, unified communications, contact center, hardware, software, network, and user-related issues.
Document incidents, service requests, and resolutions within the department ticketing system.
Coordinate with vendors, service providers, and internal teams to support telecommunications operations, maintenance activities, and project initiatives.
Maintain telecommunications equipment inventories and assist with equipment deployment, replacement, recovery, and disposal.
Provide end-user training and guidance on telecommunications and contact center technologies.
Utilize AI-powered tools and interfaces to assist with research, troubleshooting, documentation, analysis, and process improvements.
Stay informed of emerging AI technologies and actively pursue opportunities to expand knowledge and skills related to AI and automation.
Support continuous improvement initiatives that enhance operational efficiency, user experience, and service delivery.
Perform other duties as assigned.

Qualifications-

Associate degree, technical certification, trade school training, or an equivalent combination of education and experience.
Experience supporting telecommunications, telephony, unified communications, or contact center technologies in a business environment.
Experience administering or supporting Cisco Unified Communications Manager (CUCM) and Cisco Unity voicemail systems.
Basic Cisco network knowledge
Working knowledge of NICE CXone administration and support functions.
Strong technical troubleshooting and problem-resolution skills.
Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
Basic understanding of AI interfaces and AI-assisted productivity tools.
Willingness to learn and expand knowledge of AI technologies and their business applications.
Experience supporting executives and leadership teams in a professional environment.
Strong customer service, interpersonal, and communication skills.
Ability to work effectively with individuals at all levels of the organization.
Ability to prioritize workloads, manage multiple tasks, and meet deadlines in a fast-paced environment.
Ability to work independently while contributing effectively as part of a team.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10217276
Position Id: 590552-15352-1787320642
Posted 2 days ago

Fitment

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Systems Administrator II

Houston, Texas

•

Today

Location: Houston, TX Salary: $50.00 USD Hourly - $53.57 USD Hourly Description: What This Role Does The Telecom Specialist is responsible for supporting and maintaining the company's phone, voicemail, unified communications, and contact center systems. They ensure employees and customer service teams have reliable communication tools and help troubleshoot technical issues. This position is a blend of: Telecom administrationTechnical supportContact center supportVendor coordinationEnd-user t

Contract

USD 50.00 - 53.57 per hour

Systems Administrator

Houston, Texas

•

Today

IDR is seeking a Systems Administrator to join one of our top clients for an opportunity in Houston, TX . In this role, you will support enterprise telecommunications, unified communications, and contact center operations in a fast-paced environment. You'll partner with internal teams and vendors to ensure reliable communication services while contributing to continuous improvements in service delivery. Position Overview for the Systems Administrator: Provide day-to-day administration and suppo

Full-time

Senior UC Engineer

Remote or Houston, Texas

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Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

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Unified Communications Engineer

Remote

•

2d ago

Role: Senior Collaboration Engineer Location: Remote Hawaii on-island preferred Duration: 12 months Interview: video Work Authorization: U.S. Citizen or required no exceptions, sponsorship not available on this req Overview: Client is transitioning a large-scale Cisco Unified Communications (CUCM/Call Manager) environment to Microsoft Teams Voice. Looking for a senior-level engineer to maintain platform stability, handle upgrades/patching, and provide escalated troubleshooting support through

Easy Apply

Contract

Job Details

Skills

System
Administrator
CUCM
Cisco Unified
Cisco Unity
voicemail
NICE CXone

Summary

Job Title: System Administrator II

Location: Onsite, Houston TX - 5 days in office work schedule- location is Houston, TX 77002

Hire Type: Contract

Position Summary

Duties and Responsibilities

Provide day-to-day support for telecommunications systems, including adds, moves, changes, and voicemail administration.
Perform administration and support of Cisco Unified Communications Manager (Cisco Call Manager), including user provisioning, device configuration, calling permissions, and system maintenance.
Perform administration and support of Cisco Unity voicemail, including mailbox management, call handlers, voicemail troubleshooting, and user support.
Perform administration of the NICE CXone platform, including user account management, profile maintenance, troubleshooting, and support coordination.
Troubleshoot and resolve telecommunications, unified communications, contact center, hardware, software, network, and user-related issues.
Document incidents, service requests, and resolutions within the department ticketing system.
Coordinate with vendors, service providers, and internal teams to support telecommunications operations, maintenance activities, and project initiatives.
Maintain telecommunications equipment inventories and assist with equipment deployment, replacement, recovery, and disposal.
Provide end-user training and guidance on telecommunications and contact center technologies.
Utilize AI-powered tools and interfaces to assist with research, troubleshooting, documentation, analysis, and process improvements.
Stay informed of emerging AI technologies and actively pursue opportunities to expand knowledge and skills related to AI and automation.
Support continuous improvement initiatives that enhance operational efficiency, user experience, and service delivery.
Perform other duties as assigned.

Qualifications-

Associate degree, technical certification, trade school training, or an equivalent combination of education and experience.
Experience supporting telecommunications, telephony, unified communications, or contact center technologies in a business environment.
Experience administering or supporting Cisco Unified Communications Manager (CUCM) and Cisco Unity voicemail systems.
Basic Cisco network knowledge
Working knowledge of NICE CXone administration and support functions.
Strong technical troubleshooting and problem-resolution skills.
Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams.
Basic understanding of AI interfaces and AI-assisted productivity tools.
Willingness to learn and expand knowledge of AI technologies and their business applications.
Experience supporting executives and leadership teams in a professional environment.
Strong customer service, interpersonal, and communication skills.
Ability to work effectively with individuals at all levels of the organization.
Ability to prioritize workloads, manage multiple tasks, and meet deadlines in a fast-paced environment.
Ability to work independently while contributing effectively as part of a team.

Dice Id: 10217276
Position Id: 590552-15352-1787320642
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Systems Administrator II

Houston, Texas

•

Today

Contract

USD 50.00 - 53.57 per hour

Systems Administrator

Houston, Texas

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Today

Full-time

Senior UC Engineer

Remote or Houston, Texas

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Full-time

Unified Communications Engineer

Remote

•

2d ago

Easy Apply

Contract