Looking for CADD Support Consultant_ Atlanta, GA_ Hybrid

Role: CADD Support Consultant

Location: 600 West Peachtree St NW 26th Floor Atlanta, GA, 30308 (Hybrid)

CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation. 

Job Responsibilities

·        Provide day-to-day user support: 

·        Troubleshooting user issues submitted via ServiceNow ticketing system

·        Software installation as needed for users

·        Assist with external user workspace installation

·        Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required.  The candidate will be expected to help develop and put on training as needed.

·        Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

·        Document/revise existing and new business processes to meet new/revised CADD software requirements 

·        Develop CADD software best practices 

·        Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications: 

·                  2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements 

·                  combined experience with the above duties. 

·                  2-4 years’ experience Department personnel in the development, testing, and implementation of CADD software. 

·                  2-4 years’ experience working with CADD software (i.e.; Bentley Open Roads Designer and Bentley Open Bridge Bentley In Roads and Microstation SS2, CAiCE, and Bentley MicroStation) 

·                  Public sector and/or Transportation experience is strongly preferred.

·                  Transportation engineering background is a huge plus.

·                  Some knowledge of Visual Basic is preferred. Python is strongly preferred.