Marketing Operations Manager

Marketing Operations Manager

Location:  Hybrid Role in Chadds Ford, PA - 3 days onsite per week

Duration: 6 – 12 months contract

Our client is seeking an experienced Marketing Operations Manager to lead the strategy, planning, and execution of healthcare professional (HCP) education programs, speaker initiatives, and sponsorship activities. This individual will serve as a key operational leader, partnering across multiple business functions to ensure successful program delivery, compliance, and stakeholder engagement.

Responsibilities

• Lead the planning, execution, and optimization of HCP speaker programs and educational initiatives aligned with brand and business objectives.
• Manage end-to-end Speaker Bureau operations, including governance, training, contracting, logistics, vendor coordination, and operational support.
• Partner closely with Commercial, Marketing, Medical Affairs, Market Access, Compliance, and external vendors to ensure seamless and compliant program execution.
• Oversee sponsorship activities across congresses, events, and educational initiatives, driving successful planning, implementation, and reporting.
• Develop and maintain strong relationships with internal stakeholders, HCP speakers, and external partners.
• Coordinate cross-functional teams to deliver impactful educational programs while adhering to industry regulations and compliance requirements.
• Track, measure, and analyze program effectiveness, identifying opportunities for continuous improvement and operational excellence.
• Support vendor management, budget oversight, and operational workflows associated with speaker and sponsorship programs.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience managing Speaker Bureau programs, HCP engagement initiatives, sponsorships, or healthcare-related events.
• Strong project management and organizational skills with the ability to manage multiple programs and stakeholders simultaneously.
• Proven success working within cross-functional, matrixed environments.
• Knowledge of healthcare industry regulations, compliance requirements, and HCP engagement best practices.
• Experience overseeing vendor relationships, contracting processes, and program operations.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Detail-oriented with a commitment to process improvement and operational excellence.

• Pharmaceutical, biotechnology, healthcare, or medical device industry experience.
• Familiarity with HCP education strategies, event management, Speaker Bureau operations, and sponsorship execution.
• Experience supporting commercial, marketing, or medical affairs teams in a regulated environment.