Title: ServiceNow Developer
Location: Columbus, IN (3 days onsite required)
JOB RESPONSIBILITIES:
Implementation experience with ServiceNow applications and integrations
Work closely with stakeholders, architects and offshore team to implement solutions as per business needs
Write efficient and high-quality code that is scalable and maintainable.
Participate in code reviews and collaborate with other developers to ensure code quality.
Troubleshoot and debug issues in ServiceNow applications and integrations.
Stay up-to-date with latest ServiceNow releases and features
Ensure Technical and functional documentation of the implemented ServiceNow features EXPERIENCE:
Expert with 6-9 years of implementation experience of ServiceNow platform
Strong development skills in one or more key areas of the ServiceNow platform: HRSD, LSD, CMDB, ITAM
Strong development expertise in ServiceNow Agentic AI features
Strong expertise in building ServiceNow Integrations with 3rd party systems
Ability to collaborate perfectly with offshore team
Is passionate about learning, sharing, and further developing best practices and embedding it as next practice to achieve greater impact.
Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders.
Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset.
Is capable of out-of-the-box thinking paired with the view of the Big Picture to connect the dots.
Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum.
ServiceNow MODULES
(minimum 1 of the below and AI is must)
CSM, HRSD, LSD, ITAM (SAM/HAM), Agentic AI
CERTIFICATIONS
(CSA and one CIS certification in below module is mandatory)
ServiceNow CSA, CIS-HRSD, CIS-CSM, AI Accreditations
