HPTech Inc.
HPTech Inc.

Senior ServiceNow Developer/Architect – AI Assist

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract W2
12 Months
No Travel Required
Remote
$65 - $70/hr
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Job Details

Skills

  • Problem Solving
  • Generative Artificial Intelligence (AI)
  • IT Operations
  • IT Service Management
  • Customization
  • Enterprise Architecture
  • IT Management
  • Configuration Management Database
  • Conflict Resolution
  • Business Rules
  • Collaboration
  • Communication
  • Analytical Skill
  • Application Development
  • Artificial Intelligence
  • ServiceNow
  • Technical Drafting
  • Testing
  • Workflow
  • Scalability
  • Scripting
  • Service Desk
  • Service Management
  • Incident Management
  • JavaScript
  • Productivity
  • SOAP

Summary

Job Title: Senior ServiceNow Developer/Architect – AI Assist

Location: Remote – USA
Employment Type: Contract – W2 Only

Job Description:

We are seeking an experienced Senior ServiceNow Developer/Architect with expertise in AI Assist and generative AI capabilities to design, develop, and implement enterprise ServiceNow solutions. The ideal candidate will combine strong ServiceNow platform development and architecture skills with hands-on experience implementing AI-powered capabilities to improve workflows, automate processes, and enhance user productivity.

 

Key Responsibilities:

  • Design and develop scalable ServiceNow solutions aligned with enterprise architecture and business requirements.
  • Implement and configure AI-powered ServiceNow capabilities, including Now Assist and generative AI features.
  • Leverage ServiceNow AI capabilities to improve incident management, service desk operations, case resolution, and workflow automation.
  • Develop and customize ServiceNow applications using JavaScript, Glide APIs, Business Rules, Script Includes, and Client Scripts.
  • Work with ServiceNow modules such as ITSM, ITOM, CMDB, and other relevant platform capabilities.
  • Design integrations with enterprise applications using REST/SOAP APIs and other integration technologies.
  • Collaborate with business stakeholders, architects, and development teams to identify AI automation opportunities.
  • Ensure platform security, performance, scalability, and adherence to ServiceNow development best practices.
  • Lead technical design discussions, code reviews, troubleshooting, testing, and deployment activities.

 

Required Skills:

  • Strong experience as a Senior ServiceNow Developer, Technical Lead, or ServiceNow Architect.
  • Hands-on experience with ServiceNow Now Assist, AI Assist, Generative AI, or related ServiceNow AI capabilities.
  • Strong knowledge of ServiceNow platform architecture, configuration, customization, and application development.
  • Proficiency in JavaScript, Glide scripting, Business Rules, Script Includes, and Client Scripts.
  • Experience with ServiceNow ITSM, workflows, Flow Designer, and platform integrations.
  • Understanding of AI-driven workflow automation and intelligent service management.
  • Strong analytical, problem-solving, and communication skills.
  • Any Certification ServiceNow preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91162806
  • Position Id: 9126005
  • Posted 1 hour ago

Company Info

About HPTech Inc.

HPTech Inc has grown to become a premier provider of IT consulting services for technology. With a specialized niche in transaction and data warehousing applications, HPTech Inc helps clients implement mission-critical, enterprise solutions, speed conversion from legacy environments, and optimize the benefits inherent in their systems. Our consulting solutions range from project strategy and planning, software assessment and selection, to implementation and integration, hosting and change management, support and maintenance translating to higher productivity, lower costs.

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Poonam Tubaki

Recruiter @ HPTech Inc.

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