Accelyst is an innovative AI Consultancy that leverages a unique catalog of industry specific Agents and leading-edge AI platforms to deliver tangible, integrated, secure and ROI-optimized solutions. We combine deep industry and technical expertise to enable rapid deployment of innovative AI-driven capabilities to augment and automate client workflows for employees, customers, prospects, and investors.
Why Accelyst?
Join Accelyst to be part of a dynamic team that leverages AI-driven technology to make a positive impact. Our leadership, with Big Four Consulting experience, fosters a nimble, client-focused environment, minimizing bureaucracy to enhance delivery and professional growth. You'll work on complex AI projects that challenge and inspire, meeting high client expectations. Additionally, benefit from our profit-sharing model, reflecting our commitment to respect and integrity for all employees.
Senior ServiceNow Developer
Contract Duration
6 Months
Work Arrangement
Remote candidates are acceptable.
Position Summary
The Senior ServiceNow Developer will serve as a senior technical contributor responsible for the design, development, and support of enterprise ServiceNow applications and platform capabilities. This role partners closely with product owners, service managers, and technical teams to deliver scalable, secure, and maintainable solutions aligned with organizational priorities.
The position requires deep platform expertise, strong architectural judgment, and the ability to mentor junior and mid-level developers while ensuring adherence to platform standards, governance, and best practices.
Preferred Qualifications
Experience
- 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments
- 3+ years building and supporting custom applications using App Engine Studio
- 3+ years working within Agile or sprint-based delivery models
Education
- Bachelor’s degree or higher in Information Technology, Computer Science, or a related field preferred
Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ITIL® 4 Foundation (or equivalent ITSM experience)
Required Skills
ServiceNow Development
- Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs
- Advanced proficiency with GlideRecord, query optimization, and transactional logic
- Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns
- Solid understanding of ACL design, role hierarchy, and access evaluation order
User Experience & Platform Configuration
- Experience designing and supporting Configurable Workspace and UI Builder-based experiences
- Expertise in UI Policies, Client Scripts, and role-based user experience design
Integration & Automation
- Experience with REST-based integrations and data exchange using JSON
- Knowledge of IntegrationHub patterns and automation best practices
Reporting & Documentation
- Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards
- Strong documentation skills, including technical design documents and implementation guides
Specialized Skills
App Engine & Custom Application Development
- Design and build upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs
Workspace & UI Configuration
- Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder
Integration & Automation
- Implement and support inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable
Platform Governance & Standards
- Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health
Agile Delivery & Collaboration
- Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams
Mentorship & Technical Leadership
- Provide guidance to developers, conduct code reviews, and promote consistent development standards
Key Responsibilities
- Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments
- Partner with product owners and stakeholders to translate requirements into technical solutions
- Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility
- Review and approve development work to ensure adherence to platform standards and security requirements
- Support platform upgrades and resolve development-related issues introduced by new releases
- Contribute to platform documentation, architectural decisions, and operational runbooks
- Assist with troubleshooting production issues and implement long-term corrective solutions
- Participate in change review and release governance processes
