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Tech Project Manager

DPP Tech, Inc.

Hybrid in Coppell, Texas • Today

Easy Apply

Contract

Depends on Experience

Tech Project Manager II

JPMorgan Chase & Co.

Plano, Texas • Yesterday

Full-time

Full-time Roles - Technical Project Manager/ Business Analyst Role - Onsite - Irving, Texas/ Florida/ Canada

Infinity Tech Group Inc

Irving, Texas • 16d ago

Easy Apply

Full-time

Depends on Experience

Project Manager / 4G and 5G Core Deployment / Dallas, Texas

Motion Recruitment Partners, LLC

Remote or Richardson, Texas • Today

Easy Apply

Full-time

Technical Project Manager (Agile, Scrum) III

Motion Recruitment Partners, LLC

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

Technical Project Manager (Agile, Scrum) III (Contractor)

Motion Recruitment Partners, LLC

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

Technical Project Manager (UX) III

Motion Recruitment Partners, LLC

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

Network Project Manager - III

Motion Recruitment Partners, LLC

Remote or Danvers, Massachusetts • Today

Easy Apply

Contract

Senior IT Project Manager / Insurance

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Full-time

$123000 - $144000

Telecom Project Manager (Mid) - Contract - Hybrid for NY & Remote for CT, MA & NJ

Elite Technical

Remote or Hybrid in New York, New York • 28d ago

Easy Apply

Third Party, Contract

46 - 58

Technical Project Manager (Agile, Scrum) IV

Motion Recruitment Partners, LLC

Remote or Philadelphia, Pennsylvania • Today

Easy Apply

Contract

Configuration Manager and Documentation Specialist / Tech Writer

9th Way Insignia

Remote • 21d ago

Full-time

$98135.18 - $125000

Job Details

Skills

SIAM
Service Integration and Management
Service Integration
MSP
Managed Service Provider
Center of Excellence
governance
service governance
ITIL
Roadmaps
IT Service Management
ITSM
playbook
Stakeholder Management
Tech Project Manager

Summary

W2 profile only

Onsite role: Coppell, TX 75019

Our client is seeking an experienced Technology Project Manager to design and establish a new Center of Excellence (CoE) focused on Managed Service Provider (MSP) excellence within the Global Technology Solutions organization.

This is a build-from-the-ground-up engagement. The CoE is not yet established, SIAM standards are largely undocumented, and existing playbooks are still developing. The selected consultant will define the CoE operating model, establish governance standards and playbooks, develop enablement and training programs, and create sustainable documentation that can be transitioned to the client's permanent team.

The ideal candidate will bring strong experience in SIAM, IT Service Management, MSP governance, CoE development, operating model design, process standardization, training, and consulting delivery.

Key Responsibilities

Define the purpose, scope, operating model, governance structure, and responsibilities of the MSP Excellence CoE.
Establish clear interfaces between the CoE and Provider Governance, Finance, Data, SPOps, and other technology functions.
Establish the CoE's standards council, including meeting cadence, decision-making processes, and approval mechanisms.
Develop and implement SIAM standards, governance frameworks, process playbooks, operating procedures, and service management practices.
Create reusable templates, checklists, standards, reference materials, and governance artifacts for ongoing use.
Develop practical and scalable standards that are aligned with the organization's current maturity level.
Design and deliver training programs for retained teams covering SIAM principles, MSP governance, vendor expectations, service management, and evidence standards.
Develop standardized onboarding materials and enablement programs for new service providers and internal team members.
Conduct an initial MSP governance maturity assessment and identify capability and process gaps.
Develop a maturity roadmap with recommendations and priorities for the permanent organization.
Establish documentation standards that enable the permanent team to independently maintain and evolve CoE assets.
Support knowledge transfer and transition to the incoming permanent team.
Manage stakeholders, timelines, deliverables, risks, and dependencies independently.
Operate as a trusted consulting partner while delivering against defined scope and objectives.

Required Qualifications

10+ years of experience in technology consulting, enterprise technology, IT service management, MSP governance, CoE development, or related environments.
Demonstrated experience building or establishing Centers of Excellence, governance functions, enablement programs, or capability development organizations.
Strong experience with SIAM (Service Integration and Management) and multi-provider managed service environments.
Experience developing governance standards, operating models, process playbooks, SOPs, templates, and training programs.
Experience working across multiple service providers/vendors and establishing consistent governance practices.
Demonstrated ability to conduct maturity assessments and develop capability improvement roadmaps.
Strong stakeholder management, facilitation, presentation, and communication skills.
Experience designing and delivering training and enablement programs for audiences with varying levels of experience.
Ability to work independently, structure ambiguous requirements, manage deliverables, and operate effectively in a consulting environment.
Strong documentation and knowledge-transfer discipline.
Bachelor's degree required.

Preferred Qualifications

ITIL certification
PMP certification
SIAM certification
Experience with enterprise-scale MSP / outsourcing environments
Experience establishing technology governance or service management CoEs
Experience with vendor/provider governance frameworks
Experience developing organizational capability and adoption programs

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10110984
Position Id: 9096138
Posted 2 hours ago

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Contact the job poster

Bob McLauchlan

Recruiter @ DPP Tech, Inc.

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