Title: Business Analyst
Location: This position will primarily be 'Telework' based. But Candidate MUST reside within a commutable distance from Harrisburg, PA / be able to report to the office location on an 'AS NEEDED' basis.
The primary 'objectives' of this engagement are to provide deduplication support and to process records requests. The contractor will work directly with the registry manager, registry supervisors, registry specialists, and other contracted staff of the team during this assignment.
Requirements:
Manually merge records in possible duplicate case queues
Merge duplicate records identified by providers reporting
Separate records that are found to be comingled or incorrectly merged
Resolve data discrepancies in patient records
Identify trends in the creation of duplicate records
Suggest improvements to IIS matching and merging processes
Work with the registry manager and other IIS staff to develop, update, and maintain clearly defined standard operating procedures to support manual merging of immunization records and separation of records that have been incorrectly merged
Process record requests
Process record change requests
Provide hotline support for calls from the public regarding their record requests
Communicate with public regarding their record requests via phone and email
Adhere to jurisdiction policies to always maintain the security and confidentiality of data
Communicate and collaborate with IIS staff to resolve duplicates and comingled records
Consistently treat end users, stakeholders, and co-workers with dignity and respect
Create and maintain a work environment that is welcoming and respectful of diversity
Assist with other related tasks and duties as necessary
Required Skill
4 to 6 years of relevant Business Analyst Experience
Data analysis and visualization skills
Use distance communication methods including conference call and webinar tools
Ability to work independently and as a part of a team
Develop specific goals and plans to prioritize, organize, and accomplish work
Establish short-term and long-term objectives and specify the strategies to achieve them
Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word
Communicate effectively in writing, orally, electronically and in-person
Ability to make decisions based on independent judgment and standard operating procedures
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.
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