Summary
We are looking for an experienced Commercial Applications Product Manager to manage customer-facing commercial applications, especially external customer portals and customer-interaction tools.
The ideal candidate should have experience working directly with customers and managing applications that support customer engagement and self-service capabilities.
Key Responsibilities
· Manage customer-facing applications and external portals.
· Work directly with customers to understand business requirements.
· Gather requirements and translate them into product features.
· Manage product roadmaps, priorities, and enhancements.
· Work with technical and business teams to deliver solutions.
· Support customer-interaction platforms and Salesforce-related applications.
Required Skills
· Experience managing customer-facing applications.
· Strong experience with external customer portals.
· Experience with e-commerce or customer self-service platforms.
· Comfortable working directly with customers.
· Product Management or Product Ownership experience.
· Experience with Salesforce or similar commercial applications is preferred.
· Strong communication and stakeholder management skills.
