Product Manager

Description

We are looking for a Product Manager to lead the direction and success of a portfolio of customer-focused offerings in Columbus, Ohio. This role will shape product plans by combining market insight, customer input, operational realities, and business goals to guide smart decisions. The ideal candidate brings a strong commercial mindset, works effectively across departments, and uses data to improve product value over time.

Responsibilities:
Develop and maintain product strategy, roadmap plans, and lifecycle decisions for a portfolio of customer-facing products or services.
Assess customer feedback, market activity, usage patterns, and business performance data to uncover opportunities and support prioritization.
Establish product goals, measurable outcomes, and recommendations for funding or resource allocation based on strategic value.
Lead discovery efforts to validate ideas, identify areas for improvement, and advance initiatives that support growth and innovation.
Track adoption, customer experience, engagement levels, and financial results to evaluate overall product health.
Partner with teams across technology, operations, finance, marketing, and leadership to align execution with business priorities.
Convert business objectives into well-defined requirements, actionable plans, and deliverables for cross-functional teams.
Promote ongoing enhancement of products, processes, and decision-making through a disciplined, product-led approach.
Prepare business cases and contribute to planning activities related to pricing, investments, and long-term portfolio direction.

Requirements

Bachelor's degree in Business, Information Systems, Marketing, or a related field.
At least 5 years of experience in product management, portfolio management, program leadership, business strategy, or a comparable area.
Demonstrated success managing products or services across planning, launch, enhancement, and end-of-life stages.
Experience using customer research, market intelligence, operational insights, and financial data to guide product decisions.
Ability to assess performance, identify opportunities, and develop recommendations that support investment choices.
Background working with cross-functional stakeholders and influencing decisions across multiple levels of an organization.
Strong communication, prioritization, and organizational skills with the ability to manage competing demands effectively.
Familiarity with Product Management practices and Agile Scrum environments.

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