DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Advisor
Location: Montreal, QC
Duration: 12 Months
Ensure the performance of partnerships by monitoring delivery, contractual commitments, risks, governance and value.
Within the team responsible for partnerships and contract execution, the resource sought must be able to bring clarity in complex environments and mobilize stakeholders to support the success of deliveries made with partners.
Responsible for a portfolio of deliveries, she will act as a point of convergence between business needs, contractual commitments, and delivery capacities. She will monitor the performance of agreements, manage risks, and ensure stakeholder alignment to facilitate the achievement of objectives.
The resource will ensure compliance with contractual commitments, clarity of roles and timely decision-making in order to create the conditions favorable to the success of deliveries.
Beyond contract management, it will use agreements as a lever for performance, risk management and value creation, by anticipating challenges, mobilizing required expertise and supporting informed decision-making.
Your role
The contract lead acts as a strategic bridge between contractual commitments, business objectives, partners, and delivery activities. They possess a strong understanding of management and governance practices for large-scale IT projects, enabling them to assess the overall health of a delivery, understand its planning, milestones, critical path, and the underlying assumptions and risks. This understanding allows them to effectively fulfill their contractual execution role, anticipate impacts on commitments, and protect the organization's interests.
When delivery is carried out by an external partner, the lead contractor retains responsibility for contractual performance, risk management, and protecting the organization's interests. The delivery manager remains responsible for the execution of the work, the management of their teams, and the production of deliverables.
Responsibilities:
- Manage a portfolio of deliveries and ensure the overall health of relationships.
- Represent the organization's interests to partners while fostering lasting and constructive relationships.
- Ensure the overall performance of deliveries and the achievement of desired results.
- Maintain a thorough understanding of contracts, their mechanisms, obligations, and business intent.
- Ensure consistent application of contractual commitments and alignment between execution, business objectives and the provisions of agreements.
- To detect discrepancies, risks, ambiguities or issues that could compromise the success of the partnership.
- Use contractual levers, governance mechanisms and escalation processes when required.
- Create the conditions necessary for successful partnerships by ensuring alignment of objectives, commitments, resources and governance mechanisms.
- Mobilize the necessary expertise, facilitate arbitration and support decision-making in order to remove obstacles to implementation.
- Ensure consistency between business objectives, contractual commitments, delivery capabilities and desired results.
- Identify opportunities to improve practices, contractual mechanisms and partnership models.
- In the event of a disagreement, you will play a key role in preparing for negotiations by ensuring that the organization has a clear, consistent, and fully aligned position before discussions with partners.
What sets us apart
We place great importance on people who are capable of:
- Transforming grey areas into clear commitments.
- Mastering the contractual, relational, operational and business dimensions of an agreement.
- Detect blind spots and anticipate risks before they materialize.
- Ask the difficult questions beforehand rather than in an escalation situation.
- To create the conditions conducive to quick and informed decisions.
- To bring together sometimes divergent interests.
- Maintaining trust while addressing issues with candor and rigor.
- Use the contract as a lever for performance, risk management and value creation, and not as a mere compliance mechanism.
Requirements and qualifications
You stand out because of:
- Your IT delivery literacy, your ability to challenge the supplier and to bridge the gap between project, governance, technology and contract.
- Your ability to thrive in complex and ambiguous situations.
- Your judgment and your ability to take a step back.
- Your ability to mobilize and influence without hierarchical authority.
- Your ability to develop trusting relationships with a variety of stakeholders.
- Your political acumen and your understanding of organizational dynamics.
- Your ability to structure complex issues and translate them into concrete decisions.
- Your results-oriented approach and your ability to move projects forward in a multi-stakeholder context.
- Your ability to reconcile contractual rigor, value creation and quality of relationship.
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