DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Quality Specialist
Location: Montreal, QC
Duration: 12 Months
As a QA lead, the resource will define, implement, and evolve the quality approach for a technology program based on the integration of a business software package. This approach will cover the entire delivery cycle, from design to production, taking into account the specific characteristics of the solution, risks, business requirements, and quality objectives.
The individual will provide cross-functional leadership to delivery teams, architects, and relevant partners. Their practical experience in conducting tests will enable them to translate guidelines into applicable practices and integrate quality into development and delivery methods.
She will ensure, in particular, the consistency of testing approaches, automation, and controls integrated with CI/CD practices. Daily operational coordination will not be the primary focus of the role, but the resource will be able to contribute as needed.
Responsibilities:
- Develop and evolve the quality strategy as well as the testing strategy of the program in the context of the integration of Guidewire.
- Determine the validation approaches, testing levels, coverage, sequence and prerequisites according to the risks and characteristics of the solution.
- Integrate automation and quality controls into CI/CD practices to support consistent validation throughout the delivery cycle.
- Establish and promote quality assurance standards, processes and practices appropriate to the program and software package.
- Collaborating with business, development and architecture teams to ensure a common understanding of requirements, acceptance criteria and risks.
- Establish the necessary indicators to make validation results and potential risks to deliveries visible, then formulate appropriate recommendations.
- To guide the management of anomalies and promote the continuous improvement of ways of doing things.
- Advise program stakeholders and support the adoption of quality guidelines within teams.
Requirements and qualifications
- A minimum of eight (8) years of relevant experience in software quality assurance.
- Significant experience in integrating the Guidewire software package , including the design and implementation of quality and testing approaches.
- Field experience in conducting trials allows for the transformation of guidelines into concrete and applicable practices.
- Proven experience in integrating automation and quality controls into CI/CD practices.
- The ability to build a risk-based validation approach and adjust coverage to the delivery context.
- Influential leadership and ease in a multi-team and multidisciplinary environment.
- The ability to clearly communicate directions, risks and recommendations to stakeholders from different backgrounds.
- Training in a suitable discipline or any combination of relevant training and experience.
Strengths
- An experience in operational coordination of testing and the ability to contribute directly as needed.
- A quality assurance certification, such as ISTQB.
- Proficiency in test, defect and documentation management tools, such as Jira, Confluence, Xray or equivalent.
