DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Strategic Advisor
Location: Montreal, QC
Duration: 12 Months
Help define the future vision of the Operations Technology Architect (OTA) role in a context of rapidly evolving technologies—artificial intelligence, cloud computing, automation, and new architectural approaches. This role is at the heart of multiple, highly technical transformations that are redefining the OTA profession.
We are looking for someone with strong technical credibility, capable of understanding the realities on the ground, as well as the language and challenges faced by ATEs (Assistant Territorial Agents). Your mandate will be to analyze the role as it is currently performed in order to identify the skills, responsibilities, and practices that will shape the roles of tomorrow.
You will also play a key role in supporting and guiding professionals, in order to facilitate their transition to this new reality of the profession and to support their development in a constantly changing technological environment.
Responsibilities:
- Monitor market trends
- Analyzing the impact of AI on technology jobs
- Define the future capabilities and skills of ATEs
- Establish the target vision for the role by 2027-2029
- Produce the target skills profile
- Recommend the tools and practices to adopt
- Define the evolution trajectory of ATEs
- Supporting the production of the official job description
- Advise directors on the preferred directions.
Deliverables
- ATE target vision
- Roadmap 2027-2029
- Skills model
- Target job description
- Recommendations for evolving practices
Requirements and qualifications
- Demonstrate a minimum of 12 years' experience in technological transformation
- Proven experience in AI, cloud computing, and IT practice modernization
- Experience in defining organizational roles or capabilities
- Consulting experience with senior executives
- Strong strategic credibility
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