Search Jobs | Dice.com

9 results (0 new)

Group by company

Five9 Telecom Support engineer

TNT Staffing

Hybrid in New York, New York • 17d ago

Easy Apply

Contract

30 - 50

Lead Telecom Engineer

Henderson Engineers

Remote or Kansas City, Missouri • Today

Full-time

USD 113,520.00 - 170,280.00 per year

Emergency Communications Senior Engineer

City of New York

New York, New York • Today

Full-time

USD 125,000.00 - 150,000.00 per year

Communications Field Engineer for System Performance & Infrastructure

Con Edison

New York, New York • Today

Full-time

USD 105,000.00 - 135,000.00 per year

Staff Telecommunications Engineer (Morristown)

Burns & McDonnell

Morristown, New Jersey • Today

Full-time

USD 125,000.00 - 175,000.00 per year

Professional Services Contact Center Engineer

RingCentral, Inc.

Remote • Today

Full-time

USD 88,200.00 - 115,000.00 per year

Senior Telecommunications Engineer - Utilities

ENTRUST Solutions Group

Remote or Marlborough, Massachusetts • Today

Full-time

USD 130,000.00 - 155,000.00 per year

ServiceNow Architect (Telecom)

GLOBAL IT CON LLC

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Senior Telecomm Engineer - Remote

UnitedHealth Group

Remote or La Crosse, Wisconsin • Today

Full-time

USD 91,700.00 - 163,700.00 per year

Job Details

Skills

Five9
Technical Support
IVR
SIP
Call routing
telefony engineer
fortivoice
ccaas
telecom

Summary

Five9 Telecom Support Engineer (Five Nines Reliability) Level 1/2

Location: NYC Penn Station Are
Employment Type: Contract Hybrid - three days on site

Position Summary

We are seeking an experienced Five9 Telecom Support Engineer to provide advanced technical support, administration, troubleshooting, and optimization of our Five9 Cloud Contact Center platform.

The ideal candidate has strong experience supporting cloud-based telephony environments, SIP communications, call routing, integrations, and enterprise contact center technologies. This individual will work closely with customers, carriers, network teams, and internal engineering teams to resolve complex issues and continuously improve platform performance.

Key Responsibilities

Provide Tier 1/Tier 2 support for the Five9 Cloud Contact Center platform
Monitor and maintain platform availability, performance, and voice quality
Troubleshoot complex voice, SIP, routing, and call-flow issues.
Configure and support:
- Five9 users, agents, campaigns, queues, and skills
- IVR workflows and call routing strategies
- Dial plans and call treatment log Five9 Administration & Troubleshooting

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10228800
Position Id: 9028306
Posted 30+ days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Jackie Flynn

Director of Recruiting @ TNT Staffing

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

New York, New York

•

Today

Job Description : Job Title: Five9 Contact Center ConsultantLocation: US Office New YorkEmployment Type: Sub-contractorExperience Level: 1012+ YearsRole OverviewWe are seeking an analytical and technical Five9 Consultant to lead the deployment, customization, and optimization of enterprise cloud contact center solutions. You will collaborate with business stakeholders, IT partners, and customer service teams to translate operational goals into scalable cloud infrastructure, handling end-to-end

Easy Apply

Contract, Third Party

Depends on Experience

Senior UC Engineer

Remote or New York, New York

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Senior SBC/Genesys Engineer

New York, New York

•

Today

Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This

Full-time

USD 134,100.00 - 163,300.00 per year

Unified Communications Engineering

Princeton, New Jersey

•

Today

The UC Consultant will be part of Clients Global Unified Communications Engineering team, supporting the design, delivery, and operational health of enterprise Unified Communications and Collaboration platforms across the Americas region. The role focuses on Cisco Webex Calling, Webex Contact Center, Voice Recording, Trading Turret (IPC Connexus), Telecom Service Provider relationships, and SIP Trunking, working closely with business units and stakeholders to ensure platforms remain reliable, se

Easy Apply

Contract

Depends on Experience