VOIP Engineer Sr.

New York, NY, US • Posted 9 hours ago • Updated 2 hours ago
Contract Independent
Contract W2
24 Weeks
On-site
$47/hr
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Summary

Job Title: VOIP Engineer Sr.
Location: New York, NY
Type: Contract
Compensation: $47.00 Per Hour
Work Model: On-Site
Hours: 40 hours/week
Security Clearance: Public Trust preferred or must be able to obtain one.


Overview
We’re looking for a hands-on VOIP Engineer to support day-to-day VOIP/telecom operations and cabling/network connectivity in an onsite environment. You’ll troubleshoot VOIP phones and collaboration tools, support ISP demarc/fiber/POTS lines, and partner with the network/help desk teams to resolve tickets end-to-end.
Responsibilities
  • Program, configure, and troubleshoot VOIP phones and telecom issues
  • Administer licensing and users in VOIP Call Manager
  • Support ISP handoffs/demarc and connectivity (fiber, POTS, fax lines)
  • Perform network cable pulls, install network drops, and support physical layer connectivity
  • Basic troubleshooting for network switches and fiber connections
  • Support wireless access points (WAPs) and installations
  • Troubleshoot meeting quality/bandwidth issues using tools like:
    • Microsoft Teams Admin Center
    • Azure portals
    • Network/telemetry data
  • Support conference rooms and collaboration hardware (Polycom, Cisco, ScreenBeam, or similar)
  • Work closely with network and help desk teams to resolve trouble tickets end-to-end
  • Perform other onsite support duties as needed
Requirements
  • 1–3 years experience with VOIP/telecom support (Call Manager experience required)
  • 1–3 years experience with network and wireless equipment
  • 1–3 years experience with cabling (pulls/drops) and fiber connectivity troubleshooting
  • Experience coordinating with ISPs and supporting demarc/fiber/POTS/fax connections
  • Strong attention to detail, communication, and customer service
Preferred
  • CCNA and/or VOIP-related certification(s)

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.



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Ref: #851-Rockville-S1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10295162
  • Position Id: 383113
  • Posted 9 hours ago

Company Info

About System One

System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.

With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.

Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.

We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.

Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,

System One is the perfect staffing partner for you.

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Aafia Jaliawala

Aafia Jaliawala

Technical Recruiter @ System One

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