Required Qualifications
• 5+ years of experience implementing, configuring, or supporting enterprise Agile tools and related business solutions.
• Strong hands-on experience with Jira Cloud administration, configuration, and functionality.
• Demonstrated experience supporting Jira Data Center or Jira Server migrations to Jira Cloud.
• Experience implementing, configuring, or administering Jira Align, including integration with Jira.
• Experience working with Atlassian technical teams, support services, or implementation partners.
• Knowledge of Jira workflows, permissions, automation, custom fields, and reporting.
• Experience developing Power BI dashboards, reports, and data visualizations.
• Hands-on experience designing, developing, and maintaining internal business applications using Microsoft Power Apps.
• Experience designing, developing, or maintaining internal websites, portals, or SharePoint sites.
• Understanding of Agile methodologies, including Scrum, Kanban, and scaled Agile practices.
• Strong analytical, troubleshooting, communication, and collaboration skills.
• Ability to work independently and collaborate with technical and business stakeholders.
Preferred Qualifications
• Experience supporting Atlassian tools in a large enterprise environment.
• Familiarity with ServiceNow integrations, REST APIs, and webhooks.
• Experience with Confluence, SharePoint Online, Power Automate, and Microsoft Power Platform.
• Knowledge of Power BI data modeling, DAX, and integration with enterprise data sources.
• Familiarity with website design principles, user experience, and content management.
• Atlassian certifications related to Jira administration or Jira Align.
• Experience supporting enterprise Agile transformation initiatives.
Expected Deliverables
• Support successful migration from Jira Data Center to Jira Cloud, including testing, validation, and stabilization.
• Configure Jira Align to support CoE Agile governance and delivery requirements.
• Establish and validate integration and data synchronization between Jira Cloud and Jira Align.
• Coordinate with Atlassian and internal technical teams to resolve implementation and integration issues.
• Develop and maintain Power BI dashboards for Agile performance metrics, portfolio reporting, capacity, and executive-level visibility.
• Design, develop, and maintain internal CoE applications using Microsoft Power Apps to support business processes and operational needs.
• Design and maintain CoE websites and SharePoint sites to support governance, training, communication, and knowledge sharing.
• Document configurations, integrations, applications, and support procedures.
• Provide knowledge transfer and ongoing technical guidance to internal teams.
