Interview Type:***Webcam Interview Only *** Very long term project; initial PO for 1 year, expect to go for 4+ years ***Hybrid***
Job Description:
Training Development & Delivery (40%)
- Design, build, and maintain training curriculum for clinical documentation workflows (e.g., provider documentation, templates, SmartTools)
- Deliver instructor-led, virtual, and at-the-elbow training to providers and clinical staff
- Develop training materials including manuals, eLearning modules, quick reference guides, and simulations
- Ensure training content aligns with system updates, regulatory requirements, and organizational standards
EHR & Workflow Expertise (25%)
- Serve as a subject matter expert in clinical documentation workflows within the EHR (Epic preferred)
- Collaborate with application analysts and informatics teams to understand system design and changes
- Translate technical build into end-user training content
- Support go-live readiness activities and command center operations
Optimization & Continuous Improvement (20%)
- Identify documentation improvement opportunities through feedback, metrics, and workflow analysis
- Partner with Clinical Informatics to support optimization initiatives and standardization efforts
- Update training materials and strategies based on system enhancements and user needs
- Promote best practices for accurate, efficient, and compliant documentation
Governance & Collaboration (10%)
- Participate in governance structures and workgroups related to clinical documentation
- Provide input on system design decisions impacting documentation workflows
- Ensure alignment with enterprise documentation standards and regulatory requirements
Support & Evaluation (5%)
- Evaluate training effectiveness through surveys, proficiency assessments, and performance metrics
- Provide ongoing support and coaching to end users
- Maintain training environment and related documentation
Skills/Requirements
- Epic-certified as Principal Trainer in Clinical Documentation Required 5 Years
- Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards Required
- Experience with clinical documentation improvement (CDI) practices Required 3 Years
- Familiarity with regulatory and compliance standards (e.g., Joint Commission, CMS) Highly desired
- Experience supporting large-scale EHR implementations or upgrades Highly desired
- Certified in developing the Epic training environments. Highly desired 3 Years
