Full Time role: EPIC Tapestry Application Coordinator at USA (Remote)

EPIC Tapestry Application Coordinator

USA (Remote)

Full Time role

• Lead the architecture and solution design of EPIC Tapestry capabilities, including member enrollment and eligibility, benefits and plan administration, claims processing and adjudication, provider network management, utilization management, billing, and customer relationship management.
• Analyze business requirements and translate them into scalable, secure, and compliant technical designs, user stories, acceptance criteria, data flows, and integration specifications.
• Plan, configure, test, and deploy EPIC upgrades, enhancements, and new functionality to support healthcare and insurance operations.
• Design and manage integrations between EPIC and payer, financial, and third-party systems using HL7, FHIR, EDI, and other healthcare interoperability standards.
• Evaluate clinical, administrative, and insurance workflows, identify improvement opportunities, and optimize system performance, efficiency, and regulatory compliance.
• Facilitate requirements and design workshops with business analysts, product managers, Scrum Masters, subject matter experts, clinical teams, administrative teams, and project squads.
• Support unit, integration, and user acceptance testing; troubleshoot complex issues and ensure solutions meet functional, performance, security, and quality requirements.
• Maintain comprehensive architecture, configuration, workflow, data mapping, and support documentation throughout the project lifecycle.
• Provide expert guidance on HIPAA compliance, healthcare data security, and organizational architecture standards.
• Mentor team members, deliver knowledge-transfer sessions, and contribute to sprint and Program Increment planning in Agile or SAFe delivery environments.
• Experience delivering payer-provider integration initiatives.
• Experience working in Agile or SAFe delivery environments.
• Familiarity with JIRA or comparable tools for backlog, project, and issue management.
• Experience coaching junior analysts or delivering EPIC training and knowledge-transfer sessions.
• Strong knowledge of health insurance operations, including eligibility, benefits, claims, billing, prior authorization, provider networks, and revenue-cycle processes.
• Hands-on understanding of EPIC configuration, electronic claims processing, EDI transactions, HL7, FHIR, and enterprise system integrations.
• In-depth knowledge of HIPAA, healthcare compliance, data privacy, and security requirements.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders