Business Systems Analyst

Job Summary – Senior Business Systems Analyst
(Central Indiana, Local Candidates Only)

- Serve as a key liaison between business and IT, translating complex business needs into actionable technology and data solutions.
- Build and maintain strong business relationships with multiple stakeholders to present solutions for organizational challenges.
- Act as a business relationship manager for specialized functional areas, providing leadership and strategic guidance for organizational change.
- Collaborate closely with IT and data teams (including Data Governance, Project Managers, QA Testers) to develop detailed, high-quality business requirements.
- Bridge communication gaps by translating technical concepts for business users and business objectives for technical teams.
- Lead system reengineering and process improvement initiatives to enhance quality, efficiency, and integration across the organization.
- Work cross-functionally to advance interoperability across agency systems, data, and processes.
- Document comprehensive business and user requirements ensuring completeness, clarity, and prevention of defects.
- Plan and document advanced system integrations at both enterprise and detailed levels, within governance frameworks.
- Support digital transformation efforts and help drive culture change within the organization.
- Manage stakeholder expectations to align and ensure successful delivery of solutions.
- Adhere to and promote governance practices across the organization.

Required Skills & Experience:
- 8+ years as a business analyst, consultant, or similar role in technology or government.
- Proven business analysis and problem-solving experience in consultative/project settings.
- Strong relationship management with multiple stakeholders.
- Excellent technical, written, and verbal communication skills with diverse audiences.
- Extensive experience in business requirements and user story creation/documentation.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel).

Highly Desired Skills:
- Understanding of Software Development Life Cycle (SDLC).
- Experience with Azure DevOps.
- Experience with Salesforce, including business process support and requirements documentation.
- Experience collaborating in a Salesforce environment.
- Salesforce Certified Business Analyst certification.