We are looking for Operations Quality Partner I for our client in Indianapolis, IN
Job Title: Operations Quality Partner I
Job Location: Indianapolis, IN
Job Type: Contract
Pay Range: $31.00hr - $36.00hr
Job Overview:
Our client is passionate about transforming patients lives and delivering high-quality medical innovations. Quality is a competitive advantage for the organization, allowing the delivery of high-quality products to patients, ensuring the right to operate, and creating value through process excellence and continual improvement efforts. Quality is every patient s right and every employee s responsibility.
Role Purpose:
As an Operations Quality Partner, the candidate is accountable for ensuring contributions are delivered in a way that lives up to organizational commitments. The candidate is responsible for building and developing capabilities to contribute more to the team, customers, and patients. The candidate will apply new approaches to improving work to increase productivity, reduce costs, or mitigate significant compliance issues within the candidate s area of influence. The candidate works as a strategic business partner to help break down silos between internal and external organizations, leading to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle. The candidate pushes the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.
Responsibilities:
- Drive business results and customer value.
- Perform activities as required to meet quality and regulatory goals and objectives with minimal collaboration with the manager.
- Identify improvements and implement them collaboratively.
- Navigate situations by applying a diverse skill set with minimal guidance.
- Apply in-depth specialist knowledge of own job discipline and broad knowledge of related disciplines in the field.
- Author and review documentation as required to support changes.
- Perform technical reviews, as applicable, collaborating with the manager on complex technical reviews when needed.
- Coach and train quality professionals with less experience and provide guidance.
- Prepare documentation for audits as applicable.
- Complete all required training in the learning solution platform.
- Train, coach, and mentor other quality managers or business partners in a professional manner to ensure business needs are met.
- Identify and escalate issues as they arise and provide adequate solutions.
- Communicate significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management.
Advance the work of the Network, making tradeoffs and breaking silos:
- Work day to day with minimal supervision to correctly complete daily scheduled and unscheduled activities.
- Initiate daily activities independently with limited guidance.
- Make decisions within the scope of responsibility, remaining decisive and developing solutions to present to management.
- Initiate, facilitate, participate in, and implement process improvements to meet business needs.
- Link responsibilities with both site and Global Quality and Regulatory teams.
- Drive innovation within the candidate s area of influence.
- Participate in large or global cross-functional squads, potentially taking a leading role.
- Build and maintain strong partnerships with colleagues and business partners to assure alignment around strategic projects and daily activities.
- Act as the champion and advocate for engrained quality at the site.
- Build a culture of continuous improvement.
- Model behaviors to support the organization s transformation to agile ways of working, including new decision-making, governance, and collaboration practices.
Key Ambitions:
Everything performed should contribute directly to the achievement of organizational goals, including expanding patient access to novel diagnostic solutions, building a leading insights business, and improving patient lives across ecosystems.
Execution Standards:
- Adhere to organizational operating principles and core competencies.
- Remain accountable for meeting commitments.
- Maintain flexibility to shift priorities while balancing commitments and daily work requirements with minimal manager collaboration.
- Seek candid feedback on performance and act on it.
- Recognize the contributions of teammates and peers.
- Establish strong collaborative relationships inter-departmentally and leverage these connections to achieve key results.
- Identify personal goals and actively manage career progression with collaboration from the manager.
Requirements:
- 1+ years of experience.
- Bachelor s or Master s degree in Life Science, Data Science, or related subject, or equivalent experience.
- Completed training as a technician or laboratory technician, or equivalent qualification for the tasks.
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Benefits
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
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