Senior Operations Quality Partner

Job Title: Senior Operations Quality Partner

Job Location: Indianapolis, IN

Job Type: Contract

Pay Range: $35.00hr - $40.00hr

Job Overview:

Our client is passionate about transforming patients lives through scientific rigor, unassailable ethics, and access to medical innovations for all. Quality is a competitive advantage for the organization, enabling the delivery of high-quality products to patients, ensuring the right to operate, and creating value through process excellence and continual improvement efforts. Quality is every patient s right and every employee s responsibility.

Role Purpose:

As an Operations Quality Partner, the candidate is accountable for ensuring their contributions are delivered in a way that lives up to organizational commitments.

The successful candidate is responsible for building and developing capabilities to contribute more to the team, customers, and patients. The candidate will apply new approaches to improving work to increase productivity, reduce costs, or mitigate significant compliance issues within their area of influence.

The candidate works as a strategic business partner to help break down silos between internal and external organizations, leading to the development and production of safe, quality products and services that meet customer requirements throughout the entire lifecycle. The candidate will push boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.

Responsibilities:

• Drive business results and customer value.
• Perform activities as required to meet quality and regulatory goals and objectives with minimal managerial collaboration.
• Identify and implement process improvements with collaboration.
• Navigate complex situations by applying a diverse skill set with minimal guidance.
• Apply in-depth specialist knowledge of own job discipline and broad knowledge of related disciplines in the field.
• Author and review documentation as required to support changes.
• Perform technical reviews as applicable, collaborating with leadership on technically complex items.
• Coach, train, and provide guidance to quality professionals with less experience.
• Prepare documentation for audits as applicable.
• Complete all required training in the learning management solution.
• Train, coach, and mentor other quality managers or business partners in a professional manner to ensure business needs are met.
• Identify and escalate issues as they arise, providing adequate solutions.
• Communicate significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to executive management.
• Work day-to-day with minimal supervision to correctly complete daily scheduled and unscheduled activities.
• Initiate daily activities independently with limited guidance.
• Make decisive choices within scope of responsibility, developing solutions and presenting both issues and solutions to leadership.
• Initiate, facilitate, participate in, and implement process improvements to meet business needs.
• Link responsibilities with both site and global quality and regulatory bodies.
• Drive innovation within area of influence.
• Contribute by participating in large or global cross-functional squads, potentially taking a leading role.
• Build and maintain strong partnerships with colleagues and business partners to assure alignment around strategic projects and day-to-day activities.
• Champion and advocate for engrained quality at the site while building a culture of continuous improvement.
• Act as a role model for agile leadership behaviors and organizational operating principles.
• Model behaviors to support the organization s transformation to agile ways of working, including new governance practices and collaboration.

Ten Year Ambitions:

Contributions should directly support organizational long-term ambitions, including:

• Double patient access to novel, high-medical-value diagnostics solutions.
• Build the leading, profitable insights business.
• Improve patients lives via an integrated approach to the ecosystem in every country.

How:

• Know and follow operating principles and core competencies.
• Adopt and adhere to leadership commitments while remaining accountable for meeting goals.
• Maintain flexibility to shift priorities while balancing commitments and daily work requirements with minimal managerial oversight.
• Seek candid feedback on performance and act on it.
• Recognize the contributions of teammates and peers.
• Establish strong collaborative relationships inter-departmentally and leverage these connections to achieve key results.
• Identify personal goals and actively manage career development in collaboration with management.

Candidate Qualifications:

• 5+ years of experience.
• Bachelor s or Master s degree in Life Science, Data Science, or a related subject, or equivalent experience.
• Completed training as a technician or laboratory technician, or an equivalent qualification for the required tasks.

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• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities