Job#: 3049988 Job Description: Senior IT Professional / Business Analyst
Location: Juno Beach, Florida (Onsite)
Role Overview
We are seeking a technically skilled Senior IT Professional / Business Analyst to support a diverse portfolio of enterprise business applications. This role combines enterprise application support, business analysis, technical consulting, and project leadership. The successful candidate will work with business stakeholders, application vendors, and internal teams to deliver technology solutions that improve business operations.
Key Responsibilities
- Provide day-to-day operational support and administration for enterprise line-of-business applications.
- Troubleshoot application, integration, data, and user access issues across multiple business units.
- Coordinate with software vendors and internal teams to resolve complex production issues.
- Support SaaS, cloud-hosted, on-premises, and hybrid application environments.
- Lead application upgrades, migrations, and enhancement projects.
- Serve as a Functional and Technical Business Analyst, conducting requirements gathering, process discovery, and solution design.
- Develop documentation such as BRDs, FRDs, user stories, and technical specifications.
- Manage multiple concurrent projects, providing status reporting, risk management, and executive communications.
- Identify opportunities to leverage Artificial Intelligence (AI) and support AI solution integration.
Required Qualifications
Education: Bachelor's degree in information technology, Computer Science, Business Information Systems, Engineering, or a related field.
Experience: Minimum of 6 to 10 years of experience in IT operations, enterprise application support, business analysis, or related technology roles. Proven experience supporting enterprise applications across multiple business units and managing multiple simultaneous projects.
Technical Skills:- Enterprise Application Support (SaaS, Cloud, Hybrid)
- Atlassian Tool Suite (Jira, Confluence, JSM)
- Identity & Access Management (Microsoft Entra ID, Active Directory, SSO)
- Infrastructure & Networking (TCP/IP, DNS, Firewall Concepts, Windows/Linux OS)
- Integration Technologies (REST APIs, SOAP Web Services)
- AI & Emerging Technologies (Generative AI, LLMs, Microsoft Copilot)
- Data & Reporting (SAP BI, Sisense, Power BI, SQL)
- Database Technologies (Oracle, Microsoft SQL Server)
- Automation Technologies (Microsoft Power Platform, Power Automate)
Preferred Qualifications
- Experience supporting Legal, Claims, Finance, Corporate Real Estate, Compliance, Asset Management, Land Management, or Risk Management applications.
- Experience with cloud modernization, Azure cloud services, and Microsoft 365 ecosystem technologies.
- Knowledge of enterprise architecture principles and application integration strategies.
- Experience supporting AI-enabled business solutions and automation platforms.
- Professional certifications such as Azure Fundamentals or Power Platform.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Never miss an opportunity! Create an alert based on the job you applied for.