Senior IT Professional / Business Analyst

RESPONSIBILITIES:
Kforce's client in Juno Beach, FL is seeking a highly motivated and technically skilled Senior IT Professional/Business Analyst to support a diverse portfolio of enterprise business applications serving multiple business units, including Legal, Finance, Corporate Real Estate (CRE), Compliance, Risk Management, and other corporate functions.

Summary:
This role combines enterprise application support, business analysis, technical consulting, project leadership, and solution delivery responsibilities. The successful candidate will work closely with business stakeholders, application vendors, software developers, infrastructure teams, cybersecurity professionals, and executive leadership to deliver innovative technology solutions that improve business operations and drive measurable business value. The ideal candidate will possess extensive experience supporting enterprise applications across cloud SaaS, internally hosted, and hybrid environments while managing multiple simultaneous projects and production support activities.

Key Responsibilities:
* Provide day-to-day operational support and administration for enterprise line-of-business applications
* Troubleshot application, integration, data, and user access issues across multiple business units
* Coordinate with software vendors, infrastructure teams, cybersecurity teams, and external partners to resolve complex production issues
* Support SaaS, cloud-hosted, on-premises, internally developed, and hybrid application environments
* Lead application upgrades, migrations, patching initiatives, and enhancement projects
* Serve as both a Functional Business Analyst and Technical Business Analyst
* Conduct stakeholder interviews, requirements gathering sessions, process discovery workshops, and solution design reviews

REQUIREMENTS:
* Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field
* Minimum of 6 to 10 years of experience in IT operations, enterprise application support, business analysis, or related technology roles
* Proven experience supporting enterprise applications across multiple business units
* Strong interpersonal, communication, facilitation, and stakeholder management skills
* Demonstrated ability to manage multiple simultaneous projects and competing priorities
* Experience supporting executive-level stakeholders and business leadership teams

Enterprise Application Platforms Experience:
* Enterprise Application Support
* SaaS Applications
* Cloud-Based Platforms
* Hybrid Application Architectures
* Custom/In-House Developed Applications
* Vendor Management and Application Lifecycle Support

Atlassian Tool Suite Experience:
* Jira Administration and Usage
* Confluence Documentation and Knowledge Management
* Jira Service Management (JSM)
* Workflow Configuration and Process Automation
* Agile Project and Backlog Management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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