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IT Training Specialist

SAIC

Kings Point, New York • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Generative AI Training Specialist

ICONMA

Hybrid in New York, New York • 30+d ago

Easy Apply

Contract, Third Party

$84.66 - $89.66

IT Job Training Opportunity

Year Up United

New York, New York • Today

Full-time

Manager of IT Training & Development

Epiq

New York, New York • Today

Full-time

USD 120,000.00 - 150,000.00 per year

Senior Specialist: IT Learning and Development

Mayer Brown LLP

New York, New York • 29d ago

Full-time

USD 119,000.00 - 157,000.00 per year

Information Technology Specialist

City of New York

New York, New York • Today

Full-time

USD 85,000.00 - 95,000.00 per year

Information Technology Specialist 2 (NY HELPS)

StateJobsNY

New York, New York • Today

Full-time

USD 76,147.00 - 85,138.00 per year

IT Service Desk Specialist (Onsite Greenwich Connecticut)

Motion Recruitment Partners, LLC

Greenwich, Connecticut • Today

Easy Apply

Full-time

USD 80,000.00 per year

IT Infrastructure and Virtualization Specialist, Bureau of IT Infrastructure and Support Services

City of New York

Queens, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

IT Specialist

MVP Consulting Plus

New York, New York • Today

Full-time

Sr. IT Support Specialist

Addepar

New York, New York • Today

Full-time

USD 104,000.00 - 130,000.00 per year

IT BUDGET & CONTRACT SPECIALIST

City of New York

Brooklyn, New York • Today

Full-time

USD 100,000.00 - 125,000.00 per year

Sr. IT Support Specialist

Addepar

New York, New York • Today

Full-time

USD 104,000.00 - 130,000.00 per year

IT Application Support Specialist

Robert Half

New York, New York • Today

Easy Apply

Full-time

USD 31.66 - 36.66 per hour

IT Support Specialist

Holland & Knight LLP

New York, New York • Today

Full-time

USD 33.50 - 53.20 per hour

Information Technology Specialist 2

StateJobsNY

New York, New York • Today

Full-time

(USA) Specialist Technician, Technology Support - IT Support

Walmart Inc.

New York, New York • Today

Full-time

USD 25.00 - 48.00 per hour

Information Technology Specialist 2

StateJobsNY

Melville, New York • Today

Full-time

IT Specialist (Application Developer)- Financial Service

Cinter Career

New York, New York • Today

Full-time

USD 70,000.00 - 90,000.00 per year

*Future Opportunities - IT Field Support Specialist

Milestone Technologies, Inc.

New York, New York • Today

Full-time

IT Support Specialist - New York

HOK

New York, New York • Today

Full-time

USD 65,000.00 - 70,000.00 per year

IT Support Specialist

Galon Solution Inc

Hybrid in Newark, New Jersey • 9d ago

Easy Apply

Contract

Depends on Experience

IT End User Support Specialist

Astreya Partners

New York, New York • Today

Full-time

USD 40.92 - 64.62 per hour

IT Infrastructure End User Specialist-

AllSTEM Connections

Woodcliff Lake, New Jersey • Today

Full-time

USD 114,400.00 - 114,400.00 per year

Procurement Specialist, IT Hardware

Jane Street

New York, New York • Today

Full-time

IT Support Specialist

Apetan Consulting

New York, New York • 30+d ago

Easy Apply

Third Party, Contract

Depends on Experience

IT SOX Controls Specialist

Stripe

New York, New York • Today

Full-time

Systems Specialist - IT AMI Applications Support

Con Edison

New York, New York • Today

Full-time

USD 125,000.00 - 155,000.00 per year

Technical Trainer

APN Consulting Inc

New York, New York • Today

Easy Apply

Full-time, Third Party

$120000

IT Security Specialist 2(ITSS2)

Diversified Systems, Inc.

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

SAIC

Job Details

Skills

Security Clearance
Service Delivery
Quick Learner
Instructional Design
Analytical Skill
Onboarding
Knowledge Base
Microsoft
Intranet
Service Desk
Regulatory Compliance
Reporting
Technical Training
Knowledge Management
Microsoft SharePoint
Microsoft Outlook
Documentation
Facilitation
IT Service Management
JIRA
ServiceNow
Communication
Artificial Intelligence
Cyber Security
Training
Microsoft Office
Teamwork
Collaboration
Information Technology
Systems Engineering
FOCUS

Security Clearance
Service Delivery
Quick Learner
Instructional Design
Analytical Skill
Onboarding
Knowledge Base
Microsoft
Intranet
Service Desk
Regulatory Compliance
Reporting
Technical Training
Knowledge Management
Microsoft SharePoint
Microsoft Outlook
Documentation
Facilitation
IT Service Management
JIRA
ServiceNow
Communication
Artificial Intelligence
Cyber Security
Training
Microsoft Office
Teamwork
Collaboration
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2615612

Location: Kings Point, NY, US

Date Posted: 2026-08-12

Category: Information Technology

Subcategory: Knowl/Collab Engr

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Public Trust

Potential for Remote Work: ORA_ON_SITE

Description

Job Summary

We are seeking an IT Training Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for some situational remote work days. This role leads end-user technology training, develops knowledge resources, and enhances IT communications and service delivery. It drives Microsoft 365 adoption, supports onboarding training, builds and maintains knowledge bases, manages intranet content, and delivers proactive user education.

The ideal candidate is an excellent communicator and quick learner who excels at synthesizing technical information from subject matter experts and translating it into clear, user-friendly training, documentation, and guidance for non-technical audiences. Deep expertise in every tool or system is not required; the focus is on strong analytical, facilitation, and communication skills to bridge IT and end-users effectively.

Job Description

Deliver Microsoft 365 and general IT training during employee onboarding.
Develop quick reference guides, training materials, and knowledge base articles.
Host Office Hours and Lunch & Learn sessions in person and via Microsoft Teams.
Maintain and update IT SharePoint and intranet sites.
Review service desk tickets to identify recurring issues and create proactive training materials.
Develop and distribute IT announcements, newsletters, and cybersecurity bulletins/guidance.
Support integration of ITSM tools (e.g., Jira) with training resources.
Track mandatory training compliance and reporting.
Assist in developing AI chatbot solutions for common IT issues.

Qualifications

Required Qualifications

Bachelor's degree in IT, Communications, Education, or related field (or equivalent experience) and at least 1 year of relevant experience.
Highly preferred 5-7 years of experience in IT training, knowledge management, technical communications, or a similar role.
Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook).
Proven ability to quickly learn new tools/technologies, synthesize complex information, and create clear, user-friendly training and documentation.
Experience delivering live/virtual training and facilitating sessions.
Familiarity with IT service management platforms (Jira, ServiceNow, etc.).
Excellent written, verbal, and interpersonal communication skills.

Preferred Qualifications

Experience with Power Platform or AI chatbot tools.
Experience in regulated or government environments.
Knowledge of cybersecurity awareness training.
Microsoft 365 Certified: Fundamentals (MS-900).
Microsoft 365 Certified: Teamwork Administrator Associate (MS-300 / MS-301).

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2615612
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Job ID: 2615611 Location: Remote Work, KY, US Date Posted: 2026-08-12 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

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Senior SharePoint Administrator

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Job ID: 2614965 Location: Washington, DC, US Date Posted: 2026-07-27 Category: Information Technology Subcategory: Knowl/Collab Engr Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for a Senior SharePoint Administrator will assist in the day-to-day administration, maintenance, and support of the organization's Microsoft SharePoint environ

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Job ID: 2615091 Location: Washington, DC, US Date Posted: 2026-07-29 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description Job Summary SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 ag

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Senior Server Windows Engineer

Washington, District of Columbia

•

Today

Job ID: 2613807 Location: Washington, DC, US Date Posted: 2026-06-17 Category: Information Technology Subcategory: IT Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description The Senior Server Windows Engineer will provide systems administration and migration support for over 2000 windows operating on-premises and cloud tenants/environments with

Full-time

USD 80,001.00 - 120,000.00 per year

SAIC

Job Details

Skills

Security Clearance
Service Delivery
Quick Learner
Instructional Design
Analytical Skill
Onboarding
Knowledge Base
Microsoft
Intranet
Service Desk
Regulatory Compliance
Reporting
Technical Training
Knowledge Management
Microsoft SharePoint
Microsoft Outlook
Documentation
Facilitation
IT Service Management
JIRA
ServiceNow
Communication
Artificial Intelligence
Cyber Security
Training
Microsoft Office
Teamwork
Collaboration
Information Technology
Systems Engineering
FOCUS

Security Clearance
Service Delivery
Quick Learner
Instructional Design
Analytical Skill
Onboarding
Knowledge Base
Microsoft
Intranet
Service Desk
Regulatory Compliance
Reporting
Technical Training
Knowledge Management
Microsoft SharePoint
Microsoft Outlook
Documentation
Facilitation
IT Service Management
JIRA
ServiceNow
Communication
Artificial Intelligence
Cyber Security
Training
Microsoft Office
Teamwork
Collaboration
Information Technology
Systems Engineering
FOCUS

Summary

Deliver Microsoft 365 and general IT training during employee onboarding.
Develop quick reference guides, training materials, and knowledge base articles.
Host Office Hours and Lunch & Learn sessions in person and via Microsoft Teams.
Maintain and update IT SharePoint and intranet sites.
Review service desk tickets to identify recurring issues and create proactive training materials.
Develop and distribute IT announcements, newsletters, and cybersecurity bulletins/guidance.
Support integration of ITSM tools (e.g., Jira) with training resources.
Track mandatory training compliance and reporting.
Assist in developing AI chatbot solutions for common IT issues.

Qualifications

Required Qualifications

Bachelor's degree in IT, Communications, Education, or related field (or equivalent experience) and at least 1 year of relevant experience.
Highly preferred 5-7 years of experience in IT training, knowledge management, technical communications, or a similar role.
Strong working knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Outlook).
Proven ability to quickly learn new tools/technologies, synthesize complex information, and create clear, user-friendly training and documentation.
Experience delivering live/virtual training and facilitating sessions.
Familiarity with IT service management platforms (Jira, ServiceNow, etc.).
Excellent written, verbal, and interpersonal communication skills.

Preferred Qualifications

Experience with Power Platform or AI chatbot tools.
Experience in regulated or government environments.
Knowledge of cybersecurity awareness training.
Microsoft 365 Certified: Fundamentals (MS-900).
Microsoft 365 Certified: Teamwork Administrator Associate (MS-300 / MS-301).

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2615612
Posted 3 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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Service Desk Agent

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