Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 671
Full Pay Range: $30.13 to $45.20
Shift: Daytime
Actual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker's gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.
This position is not eligible for sponsorship Kwik Trip, Inc. is seeking an IT Endpoint Engineer 2 to support and enhance the endpoint technologies that power our corporate computing environment. In this role, you will independently administer, configure, test, deploy, and maintain endpoint management solutions across the organization. You'll collaborate closely with IT Security, Desktop Support, the Service Desk, vendors, and other technology teams to deliver reliable, secure, and scalable endpoint services while driving continuous platform improvements and contributing to key IT initiatives.
What you'll be doing: - Administer and support enterprise endpoint management platforms, including SCCM/MECM, Intune, Workspace ONE, Apple Business Manager, Google Enterprise Console, and related device management tools.
- Monitor and troubleshoot endpoint management infrastructure, device enrollment, inventory accuracy, deployment health, and compliance reporting.
- Create, update, test, and maintain software packages, operating system images, drivers, endpoint policies, configuration settings, and manual installation procedures.
- Coordinate and validate application, operating system, firmware, patch, and security remediation deployments using established testing, change management, and documentation processes.
- Manage pilot groups and deployment validation to confirm functionality across representative hardware, software configurations, and business roles before broad rollout.
- Partner with IT Security and Infrastructure teams to investigate and remediate endpoint vulnerabilities within established timelines.
- Develop and maintain PowerShell scripts, reports, dashboards, and automation that improve endpoint visibility, reliability, and operational efficiency.
- Analyze endpoint health, patching, compliance, inventory, and security data to identify trends, gaps, and opportunities for improvement.
- Provide advanced escalation support for endpoint incidents, deployment failures, and complex hardware, software, networking, and peripheral issues.
- Perform root cause analysis, document findings, and implement corrective actions that reduce recurring incidents.
- Act as an application or platform owner for assigned endpoint technologies, including configuration standards, access controls, lifecycle planning, updates, monitoring, vendor coordination, and documentation.
- Create and maintain technical documentation, support procedures, knowledge base articles, change records, and CMDB information.
- Contribute to endpoint technology evaluations, proofs of concept, platform roadmaps, and continuous improvement initiatives.
- Provide technical guidance and knowledge sharing to Endpoint Engineer 1, Service Desk, and Desktop Support coworkers as needed.
- Provide endpoint services and support outside normal business hours as needed.
You'll need to have...Education
- Associate degree in Information Systems or a related field, or an equivalent combination of education and hands-on experience in IT endpoint management.
Experience
- 3-5 years of experience with SCCM/MECM, Intune, SQL, and PowerShell.
- 4 or more years of experience supporting Windows, virtual environments, and desktop technologies.
Skills
- Working proficiency administering enterprise endpoint management platforms, including SCCM/MECM and Intune.
- Strong knowledge of Windows operating systems, Microsoft 365, Active Directory, Microsoft Entra ID, Group Policy, PowerShell, network fundamentals, and virtual environments.
- Experience supporting or managing Apple and Android endpoints through platforms such as Workspace ONE, Apple Business Manager, or Google Enterprise Console.
- Ability to build, test, troubleshoot, and maintain application packages, endpoint configurations, deployment processes, and operational reports.
- Strong analytical, troubleshooting, diagnostic, and problem-solving skills across endpoint hardware, software, networking, and peripherals.
- Strong organization, communication, customer service, documentation, and project coordination skills.
- Ability to manage multiple priorities and work independently while contributing effectively in a collaborative, fast-paced environment.
- Strong attention to detail and ability to meet established deadlines for incidents, deployments, remediations, and projects.
Physical Requirements
- Ability to lift up to 50 lbs. from floor to waist level and up to 30 lbs. from waist level and above.
- Ability to perform occasional standing, sitting, walking, climbing, stooping, kneeling, crouching, crawling, pushing, pulling, operating machinery or power tools, and operating motor vehicles or heavy equipment.
Even better if you have...- Bachelor's degree in Information Systems or a related field.
- MD-102 (Microsoft 365 Certified: Endpoint Administrator Associate) certification.
- ITIL certification.
- Experience leading endpoint security remediation, deployment approvals, endpoint roadmaps, or large-scale endpoint change coordination.
- Advanced experience creating automation, custom scripts, endpoint reports, and operational efficiency improvements within MECM or related endpoint platforms.
Work Schedule: Monday through Friday during daytime business hours, with support outside of normal business hours as needed. This role may include evening, weekend, or after-hours support for escalations, deployments, remediation efforts, and endpoint service needs. This role includes a rotating on-call schedule for evenings and weekends.
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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