Scrum Master in Agile software development
environments.
Proven experience supporting complex, enterprise-level financial or debt management
software solutions.
Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe,
Nexus, LeSS, or similar).
Strong understanding of software development life cycles (SDLC), secure application
development lifecycle (SADLC), and modern DevOps practices.
Demonstrated ability to guide teams in implementing Agile best practices, continuous
improvement, and delivery forecasting.
Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum,
Refinement, Sprint Reviews, and Retrospectives.
Strong ability to remove impediments, negotiate dependencies, and collaborate across
cross-functional teams (engineering, QA, product, architecture, compliance, and
operations).
Hands-on experience using Azure DevOps Agile lifecycle management tools.
Proven ability to coach Product Owners in backlog refinement, story decomposition,
estimation, and value prioritization.
Experience supporting teams working with integration-heavy, API-driven, or data-centric
systems.
Strong understanding of regulatory, privacy, and security considerations in financial
services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
Excellent communication, facilitation, conflict resolution, and stakeholder management
skills.
Ability to lead multiple Agile teams or a large, scaled program context.
Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform).
Preferred Qualifications
SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II,
ICP-ACC, or equivalent certification.
Experience working with debt collection/servicing systems, payment processing
workflows, or financial case management platforms.
Understanding of user-centered design, accessibility standards, and customer journey
mapping.
Experience supporting Quality Assurance processes including regression, user
acceptance testing (UAT), and post-deployment validation.
Ability to facilitate technical discussions, backlog elaboration sessions, and dependency
alignment across multiple teams.
Experience contributing to or establishing Centers of Excellence (Agile CoE) or process
governance programs.
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