Scrum Master

Our client seek a Scrum Master to coach the team on scrum practices, facilitating scrum ceremonies, removing impediments to progress, protecting the team from external distractions, and fostering collaboration and continuous improvement within the team and organization

Knowledge, Skills and Abilities Required:

·        Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.

·        Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).

·        Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.

·        Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.

·        Excellent communication, facilitation, conflict resolution, and stakeholder management skills.

·        Ability to lead multiple Agile teams or a large, scaled program context.

·        Experience working in fast-paced, cloud-first environments (Azure, AWS, or Google Cloud Platform).

·        Understanding of user-centered design, accessibility standards, and customer journey mapping.

·        Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.

·        Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.

·        Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.

·        Strong servant leadership mindset with a focus on empowering teams.

·        Exceptional analytical, organizational, and problem-solving skills.

·        Ability to drive transparency, predictability, and continuous delivery.

·        Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.

·        Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.

NOTE: Local candidates ONLY - Candidate MUST be within a 90-mile radius of Lansing, MI at the time of submission. Relocation not allowed. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (In office work will be Wednesday/Thursday)

Location: Lansing, MI

Contract: 1+ year

Skills Required:

·        7+ years - Experience serving as a Scrum Master in Agile software development environments.
Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).

·        Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.

·        Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.

·        Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).

·        Associate's Degree or higher in a related field

 Skills Desired – A plus to have:

·        Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).

·        Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.

·        Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.

·        Experience as a Project Manager

·        Experience with Medical or Financial Systems

·        Proven experience supporting complex, enterprise-level financial or debt management software solutions.

·        CSM certificate

·        SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below