Description
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site.
Responsibilities:
Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally.
Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations.
Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through.
Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards.
Assist with user account support, device setup, and basic access-related issues to help employees stay productive.
Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed.
Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
Requirements
Experience providing desktop or site support in an IT environment.
Working knowledge of technology infrastructure concepts, including endpoint devices and basic network troubleshooting.
Familiarity with ServiceNow or a similar IT service management platform for tracking and resolving support requests.
CompTIA A+ certification or equivalent foundational technical knowledge.
Network+ certification or practical experience supporting network-related issues.
Strong problem-solving skills with the ability to communicate technical information clearly to end users.
Ability to manage multiple support tasks effectively while maintaining attention to detail and service quality.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 01500-0013523929
- Posted 22 hours ago
