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Desktop Field Support

Service Global, Inc

Los Angeles, California • Today

Full-time

Desktop support - Field Services Technician

aptlogix LLC

Duarte, California • 2d ago

Easy Apply

Full-time

Desktop support - Level 2

aptlogix LLC

Duarte, California • 4d ago

Easy Apply

Full-time

22 - 22

Help Desk/Desktop Support Analyst

Robert Half

Commerce, California • Today

Easy Apply

Contract

USD 30.40 - 35.20 per hour

Desktop Support Analyst - Associate

PIH Health

Whittier, California • Today

Full-time

USD 26.13 - 44.62 per hour

Desktop Support Analyst - Senior

PIH Health

Whittier, California • Today

Full-time

USD 33.35 - 56.95 per hour

Desktop Support Technician- Bilingual in English and Korean

OSI Consulting

Fountain Valley, California • Today

Full-time

USD 40,000.00 - 80,000.00 per year

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Laconia, New Hampshire • Today

Easy Apply

Contract

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Technician I

NCI Information Systems, Inc.

Remote • Today

Full-time

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Senior Apple Desktop Engineer - Hybrid

Cedars Sinai

Los Angeles, California • Today

Full-time

USD 98,000.00 - 142,000.00 per year

Desktop Engineer

Compugra Systems

Duarte, California • Today

Easy Apply

Contract

Depends on Experience

IT Infrastructure Consultant - Virtual Desktop and Application Delivery

WEC Energy Group

Remote or Pewaukee, Wisconsin • Today

Full-time

USD 68,436.68 per year

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Today

Easy Apply

Full-time

$150,000 - $170,000

Remote Project Manager - Virtual Desktop Services (VA ESOM)

Kentro

Remote • Today

Full-time

USD 157,000.00 - 160,000.00 per year

IT Virtual Desktop Infrastructure Engineer

Holland & Knight LLP

Remote or Tampa, Florida • Today

Full-time

Remote System Administrator - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 70,782.40 - 80,225.60 per year

Remote Sr. Systems Administrator - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 114,566.40 - 129,854.40 per year

Remote Sr. Virtual Desktop Lead - Virtual Desktop (VA ESOM)

Kentro

Remote • Today

Full-time

USD 117,083.20 - 132,683.20 per year

Desktop Engineer Mac & Ubuntu

Xoriant Corporation

Remote • 17d ago

Easy Apply

Contract

$60 - $70

Principal Software Engineer - Desktop and Mobile Applications - Roon

Harman International

Remote or California • Today

Full-time

USD 134,250.00 - 196,900.00 per year

Senior Software Engineer, Windows/Desktop Applications - Los Angeles, CA, USA

Speechify Inc.

Los Angeles, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Senior Software Engineer, Windows/Desktop Applications - Pasadena, CA, USA

Speechify Inc.

Pasadena, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Senior Software Engineer, Windows/Desktop Applications - Santa Monica, CA, USA

Speechify Inc.

Santa Monica, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Senior Software Engineer, Windows/Desktop Applications - Long Beach, CA, USA

Speechify Inc.

Long Beach, California • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Job Details

Skills

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Details:
Travel Requirements

Travel to customer locations is an essential function of this role.
Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements.
Candidates must possess a valid driver's license and have reliable transportation.
Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require.
Approved mileage and eligible travel expenses will be reimbursed in accordance with Iron Systems' travel and expense policy.

Responsibilities

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
Provide VIP support for Desk side issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, such as for MI calls.

Requirements

Knowledge and experience with Windows OS.
Good to have knowledge of Active Directory (AD) and Smart Hands & Feet support.
Good to have knowledge and experience supporting Mac devices and tablets.
Experience with Service Management tools (e.g., ServiceNow).
Strong expertise with EUC tools, remote support tools, Microsoft Office, and Outlook.
Preferably have a good understanding of Microsoft Lync, VPN, and mobile device support.
Understanding of ITIL processes, including Incident, Change, Problem, and Service Request Management, along with spare and buffer stock management.
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred.

Mandatory Skills

Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183523
Position Id: 8e27fabbdf3c0b7276c2c8e389fa874d
Posted 7 hours ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

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Contract

Market

Job Details

Skills

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Operating Systems
Remote Management
End-user Training
Disk Imaging
Computer Hardware
Regulatory Compliance
MI
Marketing Intelligence
Active Directory
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Office
Microsoft Outlook
Microsoft
Virtual Private Network
Mobile Device Support
Change Request Management
Management
Electronics
Technical Support
Break/Fix
Computer Networking
Microsoft Windows
OS X
Hardware Troubleshooting
Laptop
Printers
Mobile Devices
Service Desk
Incident Management
Network
Software Installation
ITIL
IMAC

Summary

Job Details:
Travel Requirements

Travel to customer locations is an essential function of this role.
Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements.
Candidates must possess a valid driver's license and have reliable transportation.
Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require.
Approved mileage and eligible travel expenses will be reimbursed in accordance with Iron Systems' travel and expense policy.

Responsibilities

Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
Analyse Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements.
Provide VIP support for Desk side issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team is available, such as for MI calls.

Requirements

Knowledge and experience with Windows OS.
Good to have knowledge of Active Directory (AD) and Smart Hands & Feet support.
Good to have knowledge and experience supporting Mac devices and tablets.
Experience with Service Management tools (e.g., ServiceNow).
Strong expertise with EUC tools, remote support tools, Microsoft Office, and Outlook.
Preferably have a good understanding of Microsoft Lync, VPN, and mobile device support.
Understanding of ITIL processes, including Incident, Change, Problem, and Service Request Management, along with spare and buffer stock management.
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in Electronics required; Bachelor's Degree preferred.

Dice Id: 80183523
Position Id: 8e27fabbdf3c0b7276c2c8e389fa874d
Posted 7 hours ago

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Service Desk Specialist

Los Angeles, California

•

Today

Full-time

USD 28.00 - 37.00 per hour

Help Desk/Desktop Support Analyst

Ontario, California

•

Today

Easy Apply

Full-time

USD 46,000.00 - 68,000.00 per year

IT Hardware Technician I

Costa Mesa, California

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Ontario, California

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Market