Description Client is seeking a Field Support Analyst to provide onsite IT support at its Los Angeles location. This role is highly customer-facing and focused on delivering exceptional end-user support in a fast-paced enterprise environment. Responsibilities include: Providing Level 1 and Level 2 desktop support for hardware and software issues Supporting a wide range of end users within the office building Responding to and resolving tickets through a ticketing system within SLA timelines Trou