Field Services Technician - Level 2

Duarte, CA, US • Posted 1 day ago • Updated 1 day ago
Full Time
No Travel Required
On-site
$22/hr
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Job Details

Skills

  • Field Services Support
  • Desktop Support
  • Level 2 Technical Support
  • Hardware Troubleshooting
  • Hardware Repair
  • System Deployment
  • Software Installation
  • Operating System Support (Windows/macOS)
  • Mobile Device Management
  • Network Troubleshooting
  • Wi-Fi Configuration
  • Routers & Switches
  • Printer Support
  • IT Ticketing Systems (ServiceNow/Jira/Freshdesk)
  • IT Asset Management
  • End-User Training
  • Remote Desktop Support
  • Field Service Operations
  • CompTIA A+
  • CompTIA Network+
  • Communication & Customer Service

Summary

Job Opportunity: Field Services Technician (Level 2)

📍 Location: Duarte, California

💰 Pay Rate: $22.00 / hr 

 

Ability to work onsite in Duarte, CA.

Interested candidates, please send your updated resume to  

 

We are hiring a Level 2 Field Services Technician to deliver hands-on and remote IT support across local user sites and offices.

 

What You’ll Do:

  • Resolve escalated Level 2 hardware, software, and network support tickets.

  • Set up, repair, and deploy PCs, laptops, printers, and mobile devices.

  • Troubleshoot local network connectivity issues (Wi-Fi, routers, switches).

  • Assist end-users with software updates, system setup, and basic usage.

What We’re Looking For:

  • 2–4 years of experience in desktop support or field IT services.

  • Strong knowledge of Windows/macOS operating systems and PC hardware.

  • Hands-on experience using IT ticketing systems (ServiceNow, Jira, Freshdesk, etc.).

Ability to work onsite in Duarte, CA.

Interested candidates, please send your updated resume to  

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91075297
  • Position Id: 9044294
  • Posted 1 day ago

Company Info

About aptlogix LLC

aptLogiX LLC was born to stand out from other IT hardware, software and service re-sellers. We believe in offering dynamic solutions that help our clients and their customers to achieve lasting success. From corporations, SMEs, healthcare businesses and government entities, we help adapt the way information technology is used within any department across organizations in North America. With over 50 years of combined experience in the IT industry, our team is able to leverage innovative technology and offer ongoing support to build a solid infrastructure apt for your needs. Every day, we look for new ways of incorporating human elements into your IT solutions.

Our Vision - To become a reliable partner by leveraging our business acumen to enable agile technology adoption with dedicated support through transition & transformation.

Our Mission - Utilizing the brilliance of human-implemented IT solutions to empower our clients to achieve their organizational goals.

aptLogiX offers best in class IT services such as product life cycle management, Application Development & Maintenance, professional and Managed Services. In short, aptLogiX partners with you to acquire, design, implement, and maintain technology solutions that are crucial for your organizational needs.

Contact the job poster
LJ

Lional Joseph

Recruiter @ aptlogix LLC
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