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Help Desk III/ Asset Technician

Information Resource Group, Inc.

Madison, Wisconsin • Today

Easy Apply

Contract, Third Party

Depends on Experience

Asset Technician

IO Datasphere

Madison, Wisconsin • Today

Contract

Depends on Experience

Level III IT Technician

TeamLogic of Colorado Springs

Remote • 16d ago

Full-time

105000 - 110,000

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

V.L.S. Systems, Inc

Remote or Hybrid in Richmond, Virginia • 13d ago

Easy Apply

Contract

Depends on Experience

2nd Shift Help Desk Support

Sentinel Technologies

Remote or Downers Grove, Illinois • Today

Full-time

Compensation information provided in the description

SERVICE DESK MANAGER

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 82,980.00 per year

EUX Engineer -Montreal Canada - Remote

Blue Mantis

Remote • Today

Full-time

USD 38.46 - 48.08 per hour

Print Service - Support Engineer

Ekka IT Solutions Inc.

Remote or Hybrid in Richmond, Virginia • 13d ago

Easy Apply

Contract

30 - 35

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Job Details

Skills

IT asset management
inventory control
and equipment tracking procedures.

Summary

Role: Help Desk III/ Asset Technician

Location: Madison, WI

Duration: Long Term Contract

Job Summary

IRG Clients is seeking an Asset Technician to manage and maintain IT hardware inventory, track equipment orders, and coordinate the distribution, installation, and replacement of technology assets across multiple locations. The ideal candidate will ensure accurate asset records, maintain adequate hardware supplies, support equipment troubleshooting, and follow established IT policies and procedures.

Key Responsibilities

Manage and maintain an accurate inventory of IT assets, including desktops, CPUs, printers, monitors, docking stations, cables, and replacement parts.
Track incoming orders, receive shipments, assign unique asset identification numbers, and apply barcode labels.
Update and maintain asset management systems with tracking numbers, equipment details, and other relevant information.
Organize and maintain hardware storage areas to ensure equipment is readily available.
Coordinate the distribution, installation, replacement, and removal of IT equipment across multiple locations.
Support hardware refresh initiatives by helping replace outdated equipment and software.
Assist with incident tickets, hardware maintenance requests, troubleshooting, and replacement of faulty equipment.
Maintain sufficient inventory of hardware, accessories, and repair parts to support daily IT operations.
Follow IT asset management policies, security standards, and applicable regulations.
Maintain accurate documentation and reports related to asset inventory, distribution, and tracking.
Collaborate with technical support teams and stakeholders to resolve issues and improve asset management processes.

Required Skills and Qualifications

Strong knowledge of IT asset management, inventory control, and equipment tracking procedures.
Technical troubleshooting skills and experience supporting hardware in a customer service environment.
Excellent organizational, time management, planning, and problem-solving skills.
Ability to manage multiple priorities, work independently, and adapt to frequent interruptions.
Strong verbal and written communication skills.
Ability to investigate issues, identify stakeholders, determine root causes, and recommend solutions.
Ability to maintain accurate records and contribute to continuous process improvement.
Ability to regularly lift up to 40 pounds and climb a 12-foot ladder when required for equipment installation or troubleshooting.

Minimum Qualifications

At least four years of relevant work experience.
A minimum of two years of hands-on IT asset management experience in a medium-to-large environment supporting approximately 500–2,000 workstations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10113386
Position Id: 29632-677-1793310351
Posted 2 hours ago

Fitment

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Contact the job poster

Susmita Sahu

Lead Recruiter @ Information Resource Group, Inc.

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Job Details

Skills

IT asset management
inventory control
and equipment tracking procedures.

Summary

Role: Help Desk III/ Asset Technician

Location: Madison, WI

Duration: Long Term Contract

Job Summary

Key Responsibilities

Manage and maintain an accurate inventory of IT assets, including desktops, CPUs, printers, monitors, docking stations, cables, and replacement parts.
Track incoming orders, receive shipments, assign unique asset identification numbers, and apply barcode labels.
Update and maintain asset management systems with tracking numbers, equipment details, and other relevant information.
Organize and maintain hardware storage areas to ensure equipment is readily available.
Coordinate the distribution, installation, replacement, and removal of IT equipment across multiple locations.
Support hardware refresh initiatives by helping replace outdated equipment and software.
Assist with incident tickets, hardware maintenance requests, troubleshooting, and replacement of faulty equipment.
Maintain sufficient inventory of hardware, accessories, and repair parts to support daily IT operations.
Follow IT asset management policies, security standards, and applicable regulations.
Maintain accurate documentation and reports related to asset inventory, distribution, and tracking.
Collaborate with technical support teams and stakeholders to resolve issues and improve asset management processes.

Required Skills and Qualifications

Strong knowledge of IT asset management, inventory control, and equipment tracking procedures.
Technical troubleshooting skills and experience supporting hardware in a customer service environment.
Excellent organizational, time management, planning, and problem-solving skills.
Ability to manage multiple priorities, work independently, and adapt to frequent interruptions.
Strong verbal and written communication skills.
Ability to investigate issues, identify stakeholders, determine root causes, and recommend solutions.
Ability to maintain accurate records and contribute to continuous process improvement.
Ability to regularly lift up to 40 pounds and climb a 12-foot ladder when required for equipment installation or troubleshooting.

Minimum Qualifications

At least four years of relevant work experience.
A minimum of two years of hands-on IT asset management experience in a medium-to-large environment supporting approximately 500–2,000 workstations.

Dice Id: 10113386
Position Id: 29632-677-1793310351
Posted 2 hours ago

Fitment