Minimum education:
- A Bachelor\'s degree in Computer Science / Information Technology (IT) / Networking / Electronics or a related STEM field of study, or equivalent relevant professional experience in the industry along with industry standard certifications.
Required Qualifications:
? At least 8 or more years of enterprise endpoint engineering, modern desktop administration, or endpoint management experience.
? 5+ years of hands-on Microsoft Intune administration and engineering experience supporting Windows and mobile platforms.
? 3+ years of experience with Microsoft Entra ID (Azure AD), including Entra ID Join and Hybrid Entra ID Join implementations.
? 2+ years of enterprise iOS/iPadOS device management experience using Intune and Apple Business Manager.
Other required technical skills:
? Strong expertise in Microsoft Intune, Windows management, Windows Autopilot, compliance policies, application packaging and deployment, and endpoint lifecycle management.
? Experience migrating SCCM and Group Policy-managed environments to cloud-native Intune management.
? Knowledge of Apple Business Manager, Mobile Device Management (MDM), Mobile Application Management (MAM), and enterprise iOS deployment practices.
? Experience with Conditional Access, Microsoft Defender for Endpoint, BitLocker, endpoint security baselines, compliance reporting, and governance requirements.
? Proficiency in PowerShell automation, Microsoft Graph, reporting, troubleshooting, and root cause analysis.
? Experience with ServiceNow or similar ITSM platforms, technical documentation, vendor engagement, roadmap planning, and stakeholder communication.
Highly desirables:
? Experience with Windows 365 Cloud PC, Azure Virtual Desktop (AVD), Power BI, Azure Monitor, and Microsoft endpoint management certifications.
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