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Technical Customer Care Specialist II

Express Employment Professionals

McAllen, Texas • Today

Full-time

USD 20.00 per hour

Technical Support Specialist II, Water Analysis Instruments

Thermo Fisher Scientific

Remote or Wisconsin • Today

Full-time

Technical Support Specialist - Tier II, Radius Mapping

Motorola Solutions

Remote or Las Vegas, Nevada • Today

Full-time

USD 75,000.00 - 85,000.00 per year

Mid-Level Contract Specialist/Administrator II

Omm IT Solutions

Remote • 30+d ago

Easy Apply

Full-time

Depends on Experience

AI voice Evaluation Specialist

E-Solutions, Inc.

Remote • 16d ago

Easy Apply

Contract, Third Party

Depends on Experience

Epic Application Engineer Specialist - Inpatient / OpTime / HIM

Randstad Digital

Remote or Los Angeles, California • Today

Contract

USD43 - USD53

Oracle ICM Support Specialist (Remote)

Randstad Digital

Remote or Atlanta, Georgia • Today

Contract

USD59 - USD69

Practice Specialist/Senior Sales Representative

SoftPath Technologies LLC

Remote • 2d ago

Easy Apply

Full-time, Third Party

Depends on Experience

Recruitment Marketing Content Specialist - CRM / Email

Dexian DISYS

Remote or Hybrid • Today

Easy Apply

Contract

$40 - $45 per hour

Certified Clinical Coding Specialist

InterBase Corporation

Remote • 26d ago

Easy Apply

Contract

Up to $65

Lead Communications Specialist (Workday)

Precision System Design Inc.

Remote or Hybrid • Today

Easy Apply

Contract

DOE

IT Systems Administrator & Operations Specialist, Work From Home, 6 Month Contract - G

Next Step Systems

Remote • Yesterday

Easy Apply

Contract

30 - 35

Information Security Operations Specialist (SecOps & Governance, Risk, and Compliance), Work From Home, 6 Month Contract - G

Next Step Systems

Remote • Yesterday

Easy Apply

Contract

45 - 50

W2 :: Remote :: VistA/MUMPS Healthcare Applications Support Specialist || G.C / U.S.C

Bitsoft International, Inc.

Remote • Yesterday

Easy Apply

Contract

Depends on Experience

Wholesale Account Specialist

V-Soft Consulting Group, Inc

Remote • 3d ago

Easy Apply

Third Party, Contract

Depends on Experience

Human Resources Operations Specialist

GDH

Remote • 3d ago

Easy Apply

Full-time

Depends on Experience

IT App Development - Senior/Specialist

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Industrial Permit Data and Compliance Professional (Environmental Specialist 3)

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 59,760.00 - 80,496.00 per year

Senior GIS Specialist

Na Oiwi Kane

Remote • Today

Full-time

USD 92,000.00 - 113,000.00 per year

Regional Applications Specialist - Data Centers

Solenis

Remote or Texas • Today

Full-time

USD 93,530.00 - 137,181.00 per year

IT Application Development - Senior/Specialist (Olympia)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

L&I IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Metrology Specialist

Motion Recruitment Partners, LLC

Remote or West Point, Pennsylvania • Today

Easy Apply

Contract

Commercial Vehicle Services Data Specialist (TPT3)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 59,760.00 - 80,496.00 per year

Oracle Platform Specialist

SYSTEM SOFT TECHNOLOGIES LLC

Remote or Hybrid • 2d ago

Easy Apply

Contract

Help Desk Specialist – Application Support

Arch Systems, LLC

Remote • 8d ago

Easy Apply

Full-time

63000 - 70000

CTO Commissioning Specialist - Remote

Konecranes

Remote • Today

Full-time

Lead Technical Support Specialist

GE Vernova

Remote or Longmont, Colorado • Today

Full-time

USD 91,400.00 - 152,200.00 per year

L&I IT Application Development - Senior/Specialist (MIPS Supervisor)

Washington State Department of Transportation

Remote or Tumwater, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Sr. Technical Dealer Support Specialist

S&P Consultants

Remote or Texas • Today

Full-time

USD 64,320.00 - 133,799.00 per year

Job Details

Skills

Recruiting
Project Management
Preventive Maintenance
Performance Management
Salesforce.com
Customer Relationship Management (CRM)
Genesys
Distribution
SQL
XML
Laptop
Microsoft Windows
Ethernet
Wireless Communication
PASS
Technical Support
Computer Hardware
Research
Customer Support
Communication
Conflict Resolution
Problem Solving
Dependability
Internet
EXT
Customer Service

Summary

NOW HIRING: Technical Customer Care Specialist II

WORK FROM HOME | $20.00 PER HOUR

Start Date: November 9, 2026

Work Location: Remote / Work From Home

Schedule: Monday - Saturday, between 6:00 AM - 6:00 PM

Required Equipment & Experience:

Must have experience with Salesforce or CRM case logging systems.
Must have experience with Genesys PureCloud or similar call distribution systems.
Must have experience using SQL or XML to investigate and troubleshoot technical issues.
Must own a reliable desktop/laptop computer and have your own headset.
Laptops cannot be Apple Mac computers. Windows-compatible computers only.
Must have a hardwired Ethernet connection. Wi-Fi or wireless connections are NOT accepted.
Must be able to successfully pass a computer system scan to verify equipment compatibility and technical requirements.

Job Description

We are seeking an experienced Technical Customer Care Specialist II to provide technical assistance and customer support remotely. Candidates must have previous technical support experience, strong computer skills, and the ability to troubleshoot and resolve customer issues.

Job Responsibilities

Handle incoming technical support calls and customer requests.
Respond to customer inquiries by phone and online.
Troubleshoot technical issues involving hardware, software, and user access.
Research customer concerns and identify appropriate solutions.
Escalate complex technical issues to the appropriate departments.
Document customer inquiries, case updates, and resolutions.
Follow up with customers to ensure issues are resolved.
Provide guidance regarding products, services, and operating procedures.
Work with internal departments to resolve customer concerns.

Additional Required Qualifications:

Must have previous experience in technical customer support or a related position.
High School Diploma/GED and 3 years of experience; OR a degree/certification beyond high school and 1 year of experience; OR 5 years of relevant experience.
Must have reliable high-speed internet service.
Excellent verbal and written communication skills.
Strong technical troubleshooting and problem-solving abilities.
Must be dependable, reliable, and able to work independently.

HOW TO APPLY

Interested candidates must meet all qualifications and have the required computer equipment and internet setup.
For immediate assistance, please give us a call as soon as possible ext. 158 to speak with Michelle Rodriguez or Perla Guerrero to discuss this opportunity and begin the application process. We are looking to fill this position quickly!

#McAllen
PandoLogic. Keywords: Customer Service Representative, Location: Mcallen, TX - 78501

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: pandfeed
Position Id: 604766666
Posted 13 hours ago

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Brownsville, Texas

•

Yesterday

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Tier 1 Technical Support Representative Day Shift - 40 hours/week $18/hour Gridline / Arizona Shifts: Training Monday - Friday 7am - 4pm - Approx. 4 weeks Permanent Shifts: Monday - Friday 8am - 5pm Location: This position requires the candidate to reside in Arizona. The Tier 1 Technical Support Representative will support our national and local Enterprise Business accounts by troubleshooting and/or resolving customer calls or cases by following set processes in an ever-changing environmen

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Remote or California

•

Today

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction.

Full-time

USD 70,000.00 - 100,000.00 per year