RESPONSIBILITIES:
Kforce has a client seeking a MS Teams Collaboration SME in Miami, FL (Florida).
Summary:
We are seeking a Microsoft Teams Collaboration SME with expertise in Teams Rooms, Teams Phone, and enterprise collaboration technologies. This individual will lead deployments, migrations, administration, and support of Microsoft Teams-based communication and conferencing solutions.
Responsibilities:
* Serve as the SME for Microsoft Teams Rooms and Teams Phone
* Design, deploy, and support Teams Rooms across conference rooms and meeting spaces
* Configure and manage Teams Phone, Direct Routing, Calling Plans, and Operator Connect
* Lead migrations from legacy voice and conferencing platforms to Microsoft Teams
* Deploy and support Teams-certified hardware including Logitech, Poly, Crestron, Lenovo, Neat, Yealink, and Cisco
* Troubleshoot complex voice, conferencing, AV, and collaboration issues
* Monitor service health, system performance, and user adoption
* Partner with infrastructure, network, and security teams to ensure reliable collaboration services
* Create technical documentation, standards, and operational procedures
* Provide technical leadership and collaboration best practices
REQUIREMENTS:
* 5+ years supporting Microsoft collaboration platforms
* 3+ years of hands-on experience with Teams Phone and Teams Rooms administration
* Experience with SIP telephony, voice migrations, and telephony modernization projects
* Experience managing Teams Room devices and AV technologies
* Working knowledge of DNS, DHCP, QoS, TCP/IP, VPNs, and firewalls
* Strong troubleshooting, communication, and stakeholder management skills
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITEQG2185936
- Posted 1 day ago
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