ServiceNow Solutions Architect (BCM)

• Location: REMOTE
• # of Positions: 1
• Eligibility: Open
• Client Name / Domain: DX
• Bill Rate: $?? per hour
• Employment Mode: Contract / Corp-to-Corp
• Contract Duration: 12+ mos. Contract
• Experience: 15+ years
• Skills: ServiceNow  BCM Processes, SN Platform, BCM plan development, Data Migration, Crisis Management, IT Disaster Recovery, Business Unit Recovery, Dependencies, Risk Regsiters, Data Integrity & Accuracy, Stakeholder Collaboration & Management, Client Workshops, User Stories, Conitnuous Improvement

The Ask? Client is looking for a ServiceNow Sol. Architect ( BCM) with a solid and progressive consulting experience to design, implement, and optimize our BCM processes within the ServiceNow platform. The ideal candidate will have over 5 years of hands-on experience in ServiceNow solution architecture, specifically with a deep understanding of foundation data setup, BCM plan development, roles and access control, data migration, and reporting within the ServiceNow ecosystem. This role requires a blend of technical expertise, business acumen, and strong communication skills to translate business requirements into robust and scalable ServiceNow solutions.

Roles and Responsibilities:

• Define and own the end-to-end ServiceNow solution architecture aligned with business and IT strategy. 
• Architect and Design BCM Solutions: Lead the design and architecture of comprehensive BCM solutions on the ServiceNow platform, ensuring alignment with business objectives, industry best practices, and regulatory requirements. 
• Foundation Data Setup: Drive the establishment and configuration of foundational data structures critical for BCM, including entities, services, dependencies, and risk registers within ServiceNow. 
• Roles and Access Controls: Design, implement, and manage a robust roles and access control framework for BCM processes, ensuring appropriate segregation of duties and data security. 
• Plan Management Build: Develop and configuring BCM plan templates (e.g., Crisis Management, IT Disaster Recovery, Business Unit Recovery), including the design and setup of documentation sections for BCP plans and associated loss scenarios. 
• Approval and Notification Workflows: Architect and implement efficient approval workflows and notification mechanisms for BCM plan activation, updates, testing, and incident response within ServiceNow. 
• Data Migration: Oversee and execute the migration of existing active BCM plans and related data from legacy systems or spreadsheets into the ServiceNow BCM module, ensuring data integrity and accuracy. 
• Reporting and Dashboards: Design and develop insightful reports and interactive dashboards to monitor BCM program health, track plan statuses, manage incidents, and provide key metrics to stakeholders and leadership. 
• Technical Leadership: Provide technical leadership, guidance, and mentorship to development teams and stakeholders throughout the BCM solution lifecycle. 
• Stakeholder Collaboration: Collaborate closely with BCM stakeholders, business units, IT teams, and other architects to gather requirements, define scope, and ensure successful solution delivery. 
• Documentation: Create and maintain comprehensive technical documentation, including architecture diagrams, design specifications, configuration guides, and operational procedures. 
• Continuous Improvement: Stay current with ServiceNow platform capabilities, BCM best practices, and emerging technologies to recommend and implement continuous improvements to our BCM solutions. Mentorship: Mentor junior team members and foster a culture of continuous learning and improvement. 
• Experience leading client workshops, gathering business and technical requirements, and translating them into clear, well-defined user stories.

Why Join Us?

At TechPeople / AscendWorksNow, we move beyond standard implementations. We are building the future of autonomous enterprise operations. You will have the autonomy to design cutting-edge solutions for global clients and work alongside a team with decades of industry-leading expertise.

RESPONDENTS [ please read carefully ]

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.

ABOUT US (Equal Opportunity Employer)

At TP USA we are proud to celebrate diversity of people for the benefit of our employees, our products, and the global community we all belong to. It is the policy of TP USA Inc., and its subsidiaries, to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination on the basis of age, race, color, sex, sexual orientation, gender identity, national origin, ancestry, medical condition, disability, marital status, religious or political preferences or union affiliation.