DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Quality Specialist
Location: Montreal, QC
Duration: 12 Months
We are looking for a quality assurance specialist who will contribute to various development projects for Disnat, our online brokerage platform for self-directed investing.
The role involves a digital and transactional environment encompassing web and iOS/Android mobile solutions. The quality specialist will be directly integrated into the project team and will contribute to ensuring the quality of delivered solutions, from needs analysis to production deployment.
We are primarily looking for an independent, meticulous individual capable of quickly taking ownership of their quality-related activities. Depending on the role and experience, this person may be involved in the entire quality process of a project and support the quality lead, or contribute primarily through strong analytical skills, preparation, and execution of tests.
Main responsibilities
- To independently manage the quality assurance activities assigned to him/her within the framework of the projects.
- Contribute to defining and implementing the quality approach and strategy according to the nature, scope and risks of the project.
- Analyze business needs, narratives, acceptance criteria, and proposed solutions to determine appropriate trial coverage.
- Identify quality risks, dependencies and blockers and propose concrete ways to address them.
- Design, document, maintain and execute test scenarios and cases.
- Perform different types of tests, including functional, integration, system, API, web, mobile and regression testing.
- Perform technical validations as needed using SQL, Postman/API, data and log analysis.
- Coordinate the preparation of the environments, data and conditions necessary for the execution of the tests.
- Document, analyze and track anomalies until they are resolved.
- Plan and coordinate testing activities according to project milestones and dependencies.
- Collaborate closely with developers, analysts, quality specialists, business partners and other stakeholders involved in the project.
- Clearly communicate the quality status, risks, blockages and elements requiring a decision.
- Contribute to the assessment of quality and risks in preparation for production launches.
- Support, when required, the quality lead in the preparation, coordination and monitoring of project quality activities.
- To contribute to the continuous improvement of practices and methods in quality assurance.
Requirements and qualifications
- Demonstrates a high level of autonomy and is able to quickly take over a mandate.
- Possesses strong analytical skills and knows how to adapt testing efforts according to risks and priorities.
- She is rigorous, organized and meticulous, while also being able to work effectively in a project environment where priorities can change.
- Quickly identifies problems, risks and obstacles and proposes solutions or ways to circumvent them, rather than simply noting them.
- Is capable of constructively challenging an approach or solution when quality issues are identified.
- Clearly communicates the quality status and knows how to simplify the issues for both technical and non-technical stakeholders.
- Collaborates effectively with multiple roles and teams and is able to exert a constructive influence.
- Demonstrates curiosity, seeks to understand the solutions she tests and continually develops her knowledge.
- Knowledge and skills required
- Relevant experience in quality assurance within IT projects.
- Solid experience in the design, documentation and execution of scenarios and test cases.
- Experience with Jira and Xray for managing and monitoring quality activities.
- Ability to perform data validation using SQL.
- Experience in API testing, particularly with Postman or an equivalent tool.
- Experience with Postman or an equivalent tool.
- Experience in web application testing.
- Experience with Postman or an equivalent tool.
- Experience in web application testing.
- Experience or knowledge of iOS and Android mobile application testing.
- Ability to perform technical analyses, including from data, API responses and logs.
- Experience with Confluence or an equivalent documentation and collaboration tool.
- Good understanding of quality assurance processes, anomaly management and the different testing phases of a project.
- Project testing phase capacity.
- Ability to work in an environment that includes both testing and project phases.
- Ability to work in an environment that includes both manual and automated testing.
- Experience in brokerage, financial services or transactional systems is considered an asset, but not a requirement.
- Fluency in French required.
- English is not required as a working language, but the person must be able to understand the technical documentation in English associated with the tools and technologies used.
