REPORTING STRUCTURE: • The contractor shall report directly to the DOM Chief Information Officer (CIO) and/or Chief Technology Officer (CTO). • The contractor shall participate in DOM IT leadership meetings, weekly status report cadence, and executive briefings as required. • The contractor shall coordinate regularly with network administration, enterprise architecture, cybersecurity, IT procurement, and application development teams. SECURITY AND COMPLIANCE REQUIREMENTS: • The contractor shall pass a background investigation as required by the State of Mississippi and DOM prior to commencing work. • The contractor shall comply with all HIPAA Privacy and Security Rule requirements, including safeguarding of Protected Health Information (PHI) and electronic PHI (ePHI). • The contractor shall comply with CMS Acceptable Risk Controls for Automated Medicaid Program Eligibility (ARC-AMPE) and all applicable federal security requirements. • The contractor shall adhere to Mississippi ITS security policies, standards, and procedures. • The contractor shall complete all required security awareness training within thirty (30) days of onboarding and annually thereafter. • The contractor shall execute a Non-Disclosure Agreement (NDA) and any additional confidentiality agreements required by DOM. • The contractor shall not remove, copy, or transmit DOM data, documents, or systems information without prior written authorization. • Upon termination or completion of the engagement, the contractor shall return all DOM property, credentials, and access shall be revoked within one (1) business day. |
Required Skills/Experience |
Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will NOT be presented to the manager for consideration. |
The successful resource will have five or more years of experience with the following skills: |
| Qualification | Requirement | |
Experience with progressive information technology, including significant experience managing enterprise IT operations and infrastructure. | 10+ Years |
Experience in leadership or management, including direct supervision of technical teams, managers, engineers, and support personnel. | 8+ Years |
Demonstrated experience managing enterprise cloud environments, with specific experience in Amazon Web Services (AWS) including EC2, S3, IAM, VPC, CloudWatch, and Landing Zone architectures. | 2 Years |
Strong understanding of enterprise networking, including LAN/WAN, DNS, load balancing, wireless infrastructure, and telecommunications. | 2 Years |
Experience with enterprise monitoring and observability platforms. | 2 Years |
Experience managing IT service desk operations, including servicelevel management, incident management, and customer satisfaction measurement. | 2 Years |
| Experience with IT vendor management, contract oversight, SOW development, and procurement support. | 2 Years | |
Experience managing data protection and backup solutions. | 2 Years |
Strong understanding of cybersecurity principles, compliance frameworks, and IT governance in a regulated environment. | 2 Years |
Excellent written and verbal communication skills, including the ability to translate technical issues into business-level communications for executive audiences. | 2 Years |
Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field; or equivalent work experience. | Bachelors or Higher |
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Preferred/Not Required |
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory experience, WebLogic experience helpful, etc. |
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| Business Skill Set | Requirement | |
Experience working in state or federal government IT environments, preferably within a Medicaid, healthcare, or human services agency. | No minimum requirement |
Experience with CMS interoperability mandates, including FHIR APIs and federal healthcare data exchange standards. | No minimum requirement |
AWS certifications: Solutions Architect, SysOps Administrator, or Cloud Practitioner. | No minimum requirement |
ITIL v4 Foundation or higher certification. | No minimum requirement |
Experience with identity and access management platforms. | No minimum requirement |
Experience with NoSQL databases and healthcare integration engines. | No minimum requirement |
Experience with infrastructure-as-code, CI/CD pipelines, and DevOps practices. | No minimum requirement |
Experience managing technology migrations from on-premises data centers to cloud environments. | No minimum requirement |
Project Management Professional (PMP) or similar certification. | No minimum requirement |
Master's degree in a technology or management discipline. | No minimum requirement |
Experience with HIPAA Security Rule compliance and CMS ARCAMPE security requirements. | No minimum requirement |
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